Ethan Eriksson
Retail Cashier
Sydney,NSW
Summary
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organised workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
6
6
years of professional experience
Work History
Cashier & PrintShop Staff
Harvey Norman, Auburn Flagship Store
03.2023 - Current
- Provide a high standard of customer service
- Processed customer transactions efficiently using point-of-sale systems.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Managed approx. 50-60 transactions per day
- Handle payments, issue receipts & process refunds
- Experience in PrintShop, printing photos and other items
- Stocked, tagged and displayed merchandise as required.
- Maintained accurate cash drawer and managed daily financial reports.
- Assisted customers with product inquiries, enhancing shopping experience.
- Trained new cashiers on operational procedures and customer service standards.
Cashier & Produce Worker
Highlands Fresh, Mittagong
02.2020 - 12.2022
- Manage transactions with customers, providing customer service
- Managed approx. 50-100 customers per day
- Operate cash registers, scan and bag goods
- Handle payments and issue receipts
- General cleaning and maintain excellent store presentation by keeping displays stocked
- Helping customers locate items
Barista & Wait Staff
JB Kitchen, Mittagong
11.2019 - 02.2020
- Demonstrated effective communication & customer service
- Taking orders and managing payment
- Operated coffee brewing equipment, ensuring proper functionality and adherence to safety standards.
- Provided exceptional customer service by engaging with patrons and addressing their needs promptly.
- Managed daily inventory and ordered supplies to maintain optimal stock levels for operations.
- Prepared high-quality espresso beverages and specialty drinks, ensuring consistency in taste and presentation.
Education
RSA & RCG -
Department of Industry
01-2019
Statement of Attainment - Defence Preparation Maths
TAFE NSW
NSW01-2019
High School Certificate
Bowral High School
01-2018
Skills
- Interpersonal skills
- Customer assistance
- Work ethic and integrity
- Customer service
- Strong communication skills
- Able to work under pressure
- Efficient
- Adaptable
- Flexible
- Self-motivated
- Teamwork
- Attention to detail
- Time management
Accomplishments
- Trained and mentored 6 employees.
- Achieved efficient stocktake 3 times by completing counting with accuracy and efficiency.
- Resolved refund issues through troubleshooting.
Timeline
Cashier & PrintShop Staff
Harvey Norman, Auburn Flagship Store
03.2023 - Current
Cashier & Produce Worker
Highlands Fresh, Mittagong
02.2020 - 12.2022
Barista & Wait Staff
JB Kitchen, Mittagong
11.2019 - 02.2020
RSA & RCG -
Department of Industry
Statement of Attainment - Defence Preparation Maths
TAFE NSW
High School Certificate
Bowral High School