Ethan Fox
White Hills,Vic
Summary
I’ve spent the past two years in car sales and genuinely enjoy helping people find the car that’s right for them. I’m motivated by hitting goals, but what drives me most is creating a positive, stress-free experience for customers. I’m proud to represent Toyota and excited to keep growing with the brand while bringing energy, enthusiasm, and a personal touch to every interaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Executive
Bendigo Toyota
02.2024 - Current
- Welcomed customers and guided them in selecting vehicles that best fit their lifestyle, ensuring a simple and stress free process. Qualified customer needs by considering both their current situation and future requirements to provide long term value.
- Collaborates effectively in team environments with a focus on clear communication, supporting colleagues, and achieving shared goals. Proactive in assisting teammates, including stepping in to manage customers when needed.
- Built lasting customer relationships through honesty, transparency, and genuine care. Utilized open ended questions and empathy to understand customer needs, fostering genuine connections that led to referrals and repeat sales.
- Consistently met and exceeded sales targets all year round while maintaining a strong focus on customer satisfaction and loyalty. Achieved a quote rate of over 70%, maintained a 50% warranty attachment rate on used cars, reached 45% penetration on new cars, and regularly exceeded finance performance targets
- Presented Toyota’s new and used vehicles, features, and services in a clear and engaging manner that built customer confidence. Emphasized the dealership’s commitment to quality by highlighting that only carefully selected used vehicles are offered on the yard
- Worked closely with teammates to deliver a smooth, enjoyable experience from first greeting to final handover, reinforcing Toyota’s family-like culture and creating a more memorable experience for customers.
- Built value in the product, dealership, and personal service to maintain strong vehicle gross profit and support ongoing business growth.
Sales Consultant
Highgrove Bathrooms
12.2022 - 02.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
- Delivered to customers homes face to face ranging out from Ballarat to Shepparton with products and provided further knowledge on site.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Skills
- Customer Service & Relationship Building
- Working In A Team Environment
- Negotiating
- Target Orientated
- Customer Retention
- Time Management
- Organization
Accomplishments
-x3 Top Gun Winner (sales person of the month based off KPIs)
-Over 75% quote rate for the year
-Best And Fairest (BASL SWAN HILL)
-Top Scorer (BASL SWAN HILL)
Certification
RSA CERTIFIED,
FORKLIFT CERTIFIED,
MANUAL DRIVING LICENSE
Referees
References can be provided upon request.
Timeline
Sales Executive
Bendigo Toyota
02.2024 - Current
Sales Consultant
Highgrove Bathrooms
12.2022 - 02.2024
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