Ethan Heuer

I worked as a Lead Barman at one of the Eastern Province's premier beachfront tourist restaurants and bars during the off-season and between training commitments. This establishment was a popular destination for tourists traveling along the South African Safari Garden Route, attracting a diverse range of customers. In my role as Lead Barman, I was dedicated to providing exceptional service and often took on management responsibilities when required, gaining valuable experience in leadership and team coordination.

• Oversee daily operations of the bar, ensuring smooth service and customer satisfaction.
• Lead and motivate bar staff to ensure a high level of performance and customer service.
• Bartending expertise: Knowledge of cocktail recipes, drink preparation, and bar techniques.
• Inventory management: Monitoring stock levels and ensuring proper storage of supplies.
• Conflict resolution: Handling customer complaints or disputes calmly and professionally.
• Knowledge of health and safety regulations: Ensuring compliance with alcohol laws, health codes, and safety procedures.
• Cash handling: Proficiency in processing payments and managing tills accurately
• Delegate tasks and responsibilities to bar staff based on skills and experience.
• Provide guidance and mentorship to junior bar staff, helping them develop their skills.
• Organize team meetings to communicate expectations, goals, and updates on bar operations.

I have been a professional rugby player representing the Eastern Province of South Africa since the age of 20. Over the years, I have consistently been on signed contracts, which have been my primary source of employment. As an athlete, I dedicate long hours to training and maintaining peak physical performance. Currently, I am pursuing my career in Australia, collaborating with the Bayswater Rugby Union and the Western Force squads.

• Professional rugby experience : Representing the Eastern Province of South Africa at a professional level since the age of 20.
• Athletic training : Commitment to long hours of training to maintain peak physical performance.
• Collaboration : Working alongside rugby teams such as Bayswater Rugby Union and Western Force squads.
• Adaptability : Transitioning and pursuing a rugby career in Australia.
• Discipline and work ethic : Dedication to continuous improvement and training as an elite athlete.
• Mental toughness : Resilience to handle pressure, remain focused, and recover from mistakes or setbacks.
• Leadership : Ability to lead by example, communicate effectively with teammates, and inspire performance under pressure.