Ethan Hunt

As a Sales Associate at Roof Racks Galore, I was responsible for providing exceptional customer service and contributing to the overall sales success of the store. My role involved working directly with customers, helping them find the right roof racks and accessories for their needs while ensuring a positive shopping experience.

Key responsibilities included:

• Customer Service & Sales: Assisted customers by answering product questions, offering recommendations, and guiding them through the purchase process. Consistently met sales targets while providing a high level of service.
• POS System Navigation: Managed sales transactions, processed payments, and handled returns/exchanges efficiently using the point-of-sale (POS) system.
• Team Collaboration: Worked alongside a dynamic team, contributing to a collaborative environment to meet both individual and team goals. As an Assistant Manager, I supported leadership by mentoring new staff, handling scheduling, and ensuring smooth day-to-day operations.
• Stock Management: Assisted with stock control, including inventory management, restocking shelves, and organizing products to ensure efficient store operations.
• Hands-On Work: Gained experience using power tools to install and adjust roof racks, providing a hands-on service experience for customers who needed assistance with product installation.
• Problem-Solving & Product Knowledge: Developed an in-depth understanding of the products offered, including roof racks, cargo solutions, and related accessories, enabling me to troubleshoot customer issues and provide expert advice.

• Managed time effectively to meet key production targets.
• Organized and framed sports memorabilia posters for shipment.
• Packed posters securely and glued cardboard boxes for packaging.
• Ensured all tasks were completed efficiently to maintain workflow.

• Assisted in pulling up old carpet and prepping areas for new installation.
• Helped with underlay installation to ensure proper foundation for new carpet.
• Gained hands-on experience using various tools for carpet installation tasks.

• Provided excellent customer service and efficiently processed transactions.
• Scanned items, handled payments, and ensured accurate pricing.
• Stocked shelves and maintained store organization and cleanliness.
• Assisted customers with product inquiries and recommendations.