Results-driven and highly organized Duty Manager with 1.5 years of experience overseeing daily operations, leading cross-functional teams, and ensuring exceptional service delivery in fast-paced environments. Proven ability to manage shift schedules, resolve customer and staff issues in real-time, and maintain compliance with company standards and safety protocols. Adept at coordinating with management and departments to optimize workflow, enhance customer satisfaction, and drive continuous improvement. Recognized for strong leadership, effective decision-making, and the ability to maintain operational efficiency under pressure.
Week Of Experience