Ethan Le
Lansvale,NSW
Summary
Diligent retail sales professional with experience in dynamic, fast-paced environments. Passionate about learning and developing personal skillset. Skilled in processing transactions, handling cash, using registers and arranging merchandise, whilst providing exceptional customer service. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Batch Maker
Berger Ingredients
09.2024 - Current
- Prepared over 5,000 - 8,000 kilograms of ingredients daily.
- Achieved daily deadlines of 14 - 19 batches effectively and efficiently with little to no errors.
- Maintained high levels of mathematical accuracy to minimise mistakes.
- Cleaned and sterilized factory processing equipment and work areas to keep foods safe.
- Kept detailed records of equipment problems and reported irregularities to supervisor.
- Documented batch production information such as ingredients and amounts.
Retail Store Assistant
Aldi
08.2024 - 09.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Greeted customers and provided outstanding customer service.
- Managed efficient cash register operations.
- Performed cash and card transactions to complete customer purchases in a timely manner.
Kitchen Hand and Cashier
Phothentic Takeaway Mooloolaba
08.2022 - 05.2024
- Served 50+ orders daily from taking orders at the cash register, operating the POS system, and logging orders into the restaurant system.
- Provided exceptional services and pleasant restaurant experiences to customers.
- Ability to adapt to new systems, food items, and technology.
- Developed and fostered various long-term customer relationships.
- Led staff under pressure during fast-paced events.
- Completed orders efficiently as a team member.
- Cleaned and maintained restaurant as well as kitchen equipment.
- Assisted in food preparation as Kitchen Hand.
- Used initiative to resolve various issues and situations including customer feedback.
- Experience in catering and large-scale orders.
Cashier
Phothentic Food Truck
09.2019 - 02.2020
- Operated in various fast-paced settings including Weddings, Universities, and Festive Events.
- Cash-handling.
Education
Chancellor State College
01.2022
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Maroochydore State High School
01.2020
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Lyneham High School
01.2018
Skills
- Quick learner
- Adaptable
- Customer Service
- Cash Handling
- Refund handling
- POS System Operation
- Merchandise Restocking
- Product Recommendations
- Teamwork
Certification
- Queensland Certificate of Education, 2022, Chancellor State College
- Responsible Service of Alcohol (Queensland), 2023, Galaxy Training Australia
- Certificate II in Sampling and Measurement, 2020, Maroochydore State High School
Timeline
Batch Maker
Berger Ingredients
09.2024 - Current
Retail Store Assistant
Aldi
08.2024 - 09.2024
Kitchen Hand and Cashier
Phothentic Takeaway Mooloolaba
08.2022 - 05.2024
Cashier
Phothentic Food Truck
09.2019 - 02.2020
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Maroochydore State High School
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Lyneham High School
Chancellor State College
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