Ethan McPhail
Koonawarra,NSW
Summary
Dedicated Professional Specialised Cleaner with over 1.5 years of experience at HammondCare, mastering customer service and cleaning protocols. Excelled in high-pressure environments, significantly enhancing cleanliness and efficiency. Demonstrated leadership and communication skills, particularly in sensitive settings, ensuring client satisfaction and adherence to strict deadlines.
Overview
2
2
years of professional experience
Work History
Professional Specialised Cleaner
Taya Bessel
02.2023 - Current
- Worked In Dementia Care at HammondCare Miranda and Horsley for 1.5 years.
- Interacted with high-care dementia patients and learnt how to kindly and professionally communicate with Individuals who are less mobile, confused, emotional and sometimes aggressive due to their conditions.
- Also currently work for GJ Gardener homes as an end of build cleaner, post construction in high pressure timed jobs.
- Cleaned and sanitized bathrooms, kitchens, living spaces, bedrooms and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Education
Bachelor of Arts - Psychological Science
University of Wollongong
Wollongong, NSW11.2027
High School Diploma -
Cedars Christian College
Wollongong, NSW03.2022
Skills
- Customer Service
- Communication
- Leadership
- Confidence
- Punctuality
- Assertive
Work Reference
Greg Thorne (0408 029 434) - Colleague and has been a Cleaning Contractor for 5+ years.
Sam John (0431 859 839) - Manager at Anglicare, my mentor and friend
References
Greg Thorne (0408 029 434) - Colleague, Team Leader and has been a Cleaning Contractor for 7+ years.
Sam John (0431 859 839) - Manager at Anglicare, my mentor and friend
Timeline
Professional Specialised Cleaner
Taya Bessel
02.2023 - Current
Bachelor of Arts - Psychological Science
University of Wollongong
High School Diploma -
Cedars Christian College
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