Industrious Bartender with broad experience in variety of bars. Remains calm and poised in fast-paced environments. Prepared to handle high-volume service situations.
Overview
8
8
years of professional experience
Work History
Bar Supervisor
Bears Echoland
Nagano, Japan
12.2024 - 03.2025
Interacted with customers from different backgrounds (Japanese locals and international tourists), improving my ability to communicate effectively across cultures.
Working with a culturally diverse team taught me new ways to navigate a bar/restaurant.
Updated knowledge of Japanese cocktails and spirits.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Bartender/FOH
Roxanne
Newcastle
09.2024 - 12.2024
Measured and mixed house ingredients to prepare both custom and menu drink orders.
Neatly sliced and pitted fruit for garnishing drinks.
Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
Up-sold specialty drinks when appropriate.
Bartender
Kareela Hutte. Winter 2024
Thredbo
06.2024 - 09.2024
Coached staff on strategies to enhance performance and improve customer relations.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Bartender
The Denman
Thredbo
06.2024 - 09.2024
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Reinvented classic cocktails to complement new menu options.
Increased revenue by advertising featured cocktails.
Organized and prepared both food-based and non-food garnishes for different cocktails.
Bartender
Earp Distilling Co
Newcastle
09.2023 - 06.2024
Collected and organized daily till totals and tips.
Developed creative drink recipes and promoted specialty cocktails on the menu board.
Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
Monitored bar inventory levels, ordered supplies, and maintained cleanliness of all glassware.
Demonstrated knowledge of spirits, wines, beers, cocktails, mixers, garnishes, and other related items.
Bartender
Kareela Hutte. Winter 2023
Thredbo
06.2023 - 09.2023
Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Trained new bartenders on drink preparation and upselling techniques.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
FOH/Bartender
Blaxland Inn
Pokolbin
11.2017 - 12.2022
Adhered to all health code regulations when handling food items or beverages.
Checked food quality regularly before serving it to customers.
Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
Assisted with training new front of house employees on procedures and policies.
Performed opening and closing duties such as counting money, organizing supplies.
Cross-trained in other areas such as bussing tables or bartending if needed.
Answered phone calls, took reservations, and answered inquiries.
Labelling & Distribution
Lisa McGuigan
Pokolbin
05.2017 - 06.2018
Hand labelling wine bottles
Supported distribution to local restaurants in the Hunter Valley.
Helped assist stock inventory levels
Worked to delivery deadlines
Education
Open Foundation -
University of Newcastle
Newcastle
12-2021
Year 11-12 -
All Saints College
Maitland
11-2021
Barista Training Course -
Crema Coffee
Newcastle
07.2021
Responsible Service of Alcohol (RSA) -
Aspire Training & Development
East Maitland
06.2021
Skills
Excellent Customer Service
Confident in a Team Environment
Motivated Attitude
Strong Communicator
Extensive knowledge of different beers, wines and spirits
Capable of operating a bar solo
References
Lisa McGuigan, Wine Maker in Hunter Valley, +614 1842 4382, lisa@lisamcguiganwines.com
Thomas Bailey, Former Head Chef of Blaxland Inn, +614 3214 4272