Ethan Ng
Sydney,NSW
Summary
Dynamic and organized professional with experience at Shangri-La Restaurant, excelling in customer service and teamwork. Demonstrated strong communication skills while anticipating guest needs and maintaining high sanitation standards. Committed to continuous learning and fostering a collaborative environment to enhance overall dining experiences.
Overview
3
3
years of professional experience
Work History
Waiter
Shangri-La Restaurant
Caringbah, NSW
04.2021 - 12.2023
- Stocked shelves with supplies such as utensils, cups, glasses.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Answered phone calls for reservations or takeout orders in a professional manner.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Provided excellent customer service by anticipating guest needs and responding promptly to requests.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Worked effectively in team environments to make the workplace more productive.
Education
Diploma - Business
TAFE
Ultimo, NSW06-2025
Certificate IV - Business
TAFE
Ultimo, NSW11-2024
Certificate III - Business
TAFE
Ultimo, NSW06.2024
Certificate II - Workplace Skills
TAFE
Ultimo, NSW11.2023
Port Hacking High School
Port Hacking, NSW11-2022
Skills
- Willingness to learn
- Communication skills
- Teamwork and collaboration
- Organised
- Time management
- Professionalism
- Customer service
References
- Ms. Tammy Ellem, Teacher, Port Hacking HS, tammy.ellem@det.nsw.edu.au
- David Ng, Former Employer, Shangri-La Restaurant, 0405 054 928
Workplace Skills
- Cert II in Retail, Hands on experience with learning to identify security risks, and to identify and contribute to work health and safety., 01/01/21, 12/31/22
- Cert II Workplace Skills, Obtaining practical workplace skills, designed for future in the workforce., 01/01/23, 11/30/23
Timeline
Waiter
Shangri-La Restaurant
04.2021 - 12.2023
Diploma - Business
TAFE
Certificate IV - Business
TAFE
Certificate III - Business
TAFE
Certificate II - Workplace Skills
TAFE
Port Hacking High School
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