Ethan Nguyen
St Clair,Australia
Summary
Passionate Information Technology student with a flair for effective communication and collaboration. Excited about the fast-paced F&B industry and eager to gain hands-on experience to complement technical skills. Committed to shaping academic path towards a career aligned with personal interests.
Overview
1
1
year of professional experience
Work History
CUSTOMER SERVICE TICKETING
Avigo
, Viet Nam.
12.2023 - 05.2024
- Effectively communicated with customers to understand their needs and provide appropriate solutions
- Built and maintained strong relationships with customers
- Resolved custome issues and handled complaints professionally
- Worked independently and proactively to achieve sales goals
Tan Son Nhat Golf Course
, Viet Nam.
02.2023 - 09.2023
- Experience serving customers in a high-end, professional environment
- Ability to memorize and fulfill complex customer requests
- Collaborated with other staff members to ensure the best customer experience
- Adhered to food safety and hygiene regulations
Education
BACHELOR OF INFORMATION TEACHNOLOGY - Web programming specialist
University Of South Australia
09.2027
NGUYEN THUONG HIEN HIGH SCHOOL
09.2023
Skills
- Communication & Interpersonal Skills
- Teamwork & Collaboration
- Positive Attitude & Ability to Work Under Pressure
- Problem_Solving & Conflict Resolution
- Customer Service
Hobbies and Interests
FOOD, MUSIC, ISTP
References
Elmer, Pham, Pull man Albert Park Hotel - Food and beverage attendant, phn.3110@gmail.com, 0413569731
LCT CHEERLEADING TEAM
- Teamwork skills and ability to coordinate effectively with other members.
- Experience performing and interacting with large audiences.
- Enthusiasm, energy, and the ability to create a fun atmosphere.
STONE CHEERLEADING SQUAD
- Performance Schedule: Provide a clear timeline for practices, performances, and media releases, allowing both teams to plan effectively.
- Clear Communication: Establish regular check-ins between dancers and the media team to discuss upcoming performances, media coverage, and creative ideas.
VIETNAM HIGH SCHOOL BUSINESS CASE COMPETITION (VHBC)
- Led team to Top 15 finish (out of 300+) this national competition focused on applying business concepts to real-world scenarios.
- Developed skills in research, analysis, teamwork, presentation.
Timeline
CUSTOMER SERVICE TICKETING
Avigo
12.2023 - 05.2024
Tan Son Nhat Golf Course
02.2023 - 09.2023
BACHELOR OF INFORMATION TEACHNOLOGY - Web programming specialist
University Of South Australia
NGUYEN THUONG HIEN HIGH SCHOOL
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