Ethan Oldham
Unanderra,NSW
Summary
Proven leader and efficient Shift Supervisor at Albion Park Hotel, adept in financial management and conflict resolution, enhancing customer satisfaction and employee performance. Trained staff and streamlined operations, significantly reducing discrepancies. Collaborated with Devro's quality control to ensure product excellence, demonstrating a positive attitude and a commitment to workplace safety.
Offering solid foundation in leadership and team coordination, eager to learn and develop in dynamic environment. Brings aptitude for understanding operational workflows and effective communication, ensuring smooth team interactions and task management. Ready to use and develop leadership and organizational skills into PEAK Sports and Learning role.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Albion Park Hotel
06.2023 - Current
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimising discrepancies in daily reconciliations.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
General Operator
Devro
10.2021 - 02.2023
- Enhanced product quality through diligent monitoring of raw materials, machinery performance, and end products.
- Worked closely with quality control teams to address any non-conformance issues promptly, ensuring consistent product quality across all output batches.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
Bachelor of Arts - Primary Education
University of Wollongong
Wollongong, NSW12-2025
Skills
- Employee training
- Conflict resolution techniques
- Financial management
- Workplace safety
Experience with Children
I am currently completing a Bachelor of Primary Education and have now attended three successful placements where my supervising teachers have given me feedback to improve my abilities as an educator. I look to further my development with employment at before and after school care.
Timeline
Shift Supervisor
Albion Park Hotel
06.2023 - Current
General Operator
Devro
10.2021 - 02.2023
Bachelor of Arts - Primary Education
University of Wollongong
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