Ethan Opdam
Horsley
Summary
Encouraging manager and analytical problem solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building skills. Proficient in using independent decision making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Shop Manager
Hazelbrook Foodworks
08.2020 - 02.2024
- Receiving stock and filling onto shelves
- Managing a work staff of 4-6 people
- Creating and sending orders
- Counting and handling tills
- Providing customers support via phone
- Providing customers support face to face
- Cash handling
- Conflict management between staff
- Conflict management between customers
- Monitored cash and stock discrepancies
Retail Shop Assistant
Fish And Fowl
11.2018 - 08.2020
- Handling fresh food
- Keeping work area clean
- Receiving and packing orders
- Wrapped and weighed fresh fish and deli
- Provide product knowledge about taste and origin of fish and deli
- Cash handling
- Provide suggestions to customers on how to cook their food
Education
Bachelor of Science - Exercise Science
University of Wollongong
Wollongong, NSWSkills
- Friendly nature
- Excellent customer service
- Cash handling
- Roster management
- Decision making
- Staff training/development
- Inventory tracking and management
- Workforce management
- Team leadership
Certification
- Current responsible service of alcohol certificate
- Current first aid certificate
- White card
Availability
Monday 6pm -12pm
Tuesday 9am -12pm
Wednesday & Thursday 6am - 12pm
Friday 6pm - 12pm
Saturday & Sunday 6am - 12pm
Timeline
Retail Shop Manager
Hazelbrook Foodworks
08.2020 - 02.2024
Retail Shop Assistant
Fish And Fowl
11.2018 - 08.2020
Bachelor of Science - Exercise Science
University of Wollongong
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