Summary
Overview
Work History
Education
Skills
Certification
Hobbies
Timeline
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Ethan Philp

Summary

Strong leader and analytical problem-solver with talents for team building, tenacity and motivating, as well as excellent customer relations aptitude and relationship-building skills. Exceptional decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, self-drive and morale-building abilities to enhance team member engagement and boost performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Telco Sales Coordinator

JB Hi-Fi
09.2022 - Current
  • Trained team members in successful strategies to meet operational and sales targets.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Reviewed sales performance data regularly to identify areas for improvement and implement corrective actions when needed.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Salesperson

JB HI-FI
10.2021 - 09.2022
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanour.
  • Achieved or exceeded company-defined sales quotas.
  • Increased average transaction value by upselling complementary products or services based on customer needs.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Barista

McDonalds
02.2021 - 02.2022
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Used POS system to accurately enter orders and process payments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions in a fast paced environment.

Education

High School Diploma -

St Patrick's College
Mackay
11.2019

Skills

  • Goals and performance
  • Adaptable to Changing Demands
  • Multitasking and Prioritizing
  • Sales strategy development
  • Customer Relations
  • Sales Leadership
  • Process Improvement
  • Business Acumen
  • Team Building and Motivation

Certification

  • Completed JB HI-FI Leadership Program

Hobbies

Dance

- Performed at high levels in competitions a Eisteddfods. Winning solos and group performances.


Soccer

- Playing on the weekends up until Grade 12. Played for the Mackay Regional team and competed in Cairns and Townsville.

Timeline

Telco Sales Coordinator

JB Hi-Fi
09.2022 - Current

Salesperson

JB HI-FI
10.2021 - 09.2022

Barista

McDonalds
02.2021 - 02.2022

High School Diploma -

St Patrick's College

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Ethan Philp