Summary
Overview
Work History
Education
Skills
Attributes
Interests
Availability
References
Timeline
Generic

Ethan Pridmore

Wellard,WA

Summary

I am a friendly, hard working retail professional, with an in-depth knowledge of boosting sales and customer loyalty through individualised service. Resourceful individual who is skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. I'm committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. i have a strong work ethic and excellent rapport building with colleagues, making me a strong team leader.

Overview

5
5
years of professional experience

Work History

Retail Sales Assistant

Culture Kings
03.2022 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Trained and supervised new employees to use selling strategies and apply best practices.
  • Worked closely with store management to implement strategic marketing initiatives aimed at driving foot traffic into the store location.

Retail Sales Assistant

Footlocker
12.2021 - 03.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Improved store appearance with effective merchandising and creative displays.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Contributed to a positive work atmosphere by consistently demonstrating a professional attitude towards colleagues and customers alike.
  • Enhanced customer satisfaction by promptly addressing inquiries and handling returns professionally.
  • Boosted add-on sales through suggestive selling techniques and product recommendations.
  • Collaborated with team members to achieve monthly sales targets and objectives.

Retail Sale Assistant

Converse
09.2020 - 12.2021
  • Maintained clean, organized store environment for an inviting shopping experience for customers.
  • Participated in staff training sessions to enhance product knowledge and improve overall sales skills.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Processed shipments efficiently upon arrival to ensure timely stocking of new merchandise on the floor.
  • Collaborated with team members to achieve monthly sales targets and objectives.
  • Coached team on effective upselling and cross-selling methods.
  • Managed efficient cash register operations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Assisted in inventory management, ensuring accurate stock levels for optimal sales performance.

Apprentice Barber

Uncle Joe’s Barber
11.2019 - 01.2020
  • Participated in ongoing training sessions provided by the salon, further developing professional expertise as an Apprentice Barber.
  • Provided exceptional customer service during consultations, carefully listening to client needs before offering recommendations based on their preferences and current trends.
  • Contributed to a positive salon environment by maintaining a clean and organized workstation.
  • Managed appointment scheduling efficiently to optimize productivity and ensure timely service for clients.
  • Handled cash transactions accurately while processing payments for services rendered at the end of each appointment.
  • Assisted senior barbers in delivering high-quality services, learning advanced techniques through observation and hands-on practice.
  • Answered incoming telephone calls and scheduled appointments for clients.

(Christmas Casual) Retail Sales Assistant

Platypus
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.

(Christmas Casual) Retail Sales Assistant

Universal
  • Assisted with opening and closing procedures, ensuring that the store was ready for business each day of the busy holiday season.
  • Boosted customer satisfaction by providing exceptional service and product knowledge.
  • Greeted customers warmly upon entering the store, fostering a welcoming atmosphere conducive to sales success.
  • Collaborated with team members to meet daily sales targets and provide outstanding customer experiences.

Retail Sale Assistant

Connor
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Collaborated with team members to develop best practices for consistent customer service delivery.

Education

Apprenticeship - Barbering

South Metropolitan TAFE
Murdoch, WA
12.2019

Peter Carnly Anglican Community School
Wellard, WA
2019

Skills

  • Cash Handling
  • POS Terminal Operation
  • Sales expertise
  • Opening and closing procedures
  • Stock management
  • Building rapport
  • Punctuality
  • Merchandising and Display
  • Customer Service
  • Driven Work Ethic
  • Critical Thinking
  • Training and mentoring
  • Brand Awareness

Attributes


  • Hard Working
  • Confident and friendly
  • Work well in team
  • Good work ethic
  • Organised
  • Diligent
  • Reliable

Interests

Fashion

Watching and playing sports 

Content creating 

Travelling

Availability

Available Monday to Friday, including weekends.

References

  • Culture Kings (Perth CBD) Rhys Edwards -
  • Culture Kings (Perth CBD) Moana Iraia - Phone Number: 0449 996 030



Timeline

Retail Sales Assistant

Culture Kings
03.2022 - Current

Retail Sales Assistant

Footlocker
12.2021 - 03.2022

Retail Sale Assistant

Converse
09.2020 - 12.2021

Apprentice Barber

Uncle Joe’s Barber
11.2019 - 01.2020

(Christmas Casual) Retail Sales Assistant

Platypus

(Christmas Casual) Retail Sales Assistant

Universal

Retail Sale Assistant

Connor

Apprenticeship - Barbering

South Metropolitan TAFE

Peter Carnly Anglican Community School

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Ethan Pridmore