Ethan Shi
Summary
Professional with experience in receptionist operations, adept at managing data and handling customer interactions with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
3
3
years of professional experience
Work History
Part Time Receptionist
Waimar PTY LTD
01.2024 - 10.2024
- Wrote and managed invoices for customers and suppliers.
- Responded to inquiries from customers seeking assistance.
- Managed stock levels within the warehouse.
- Handled various types of transactions and maintained sales and payment records accurately.
Student Staff Leader
National Youth Science Forum
04.2023 - 01.2024
- Enhanced student experiences by organizing and executing events and programs.
- Coordinated with external vendors for various events or services required on campus, ensuring timely delivery of necessary items or assistance.
- Promoted a positive learning environment by enforcing policies and procedures consistently across diverse situations.
- Implemented innovative strategies to engage students during orientation sessions, fostering a sense of community among attendees.
Part Time Receptionist
Sunny Life Massage
06.2023 - 11.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Handled customer transactions swiftly and promptly.
Receptionist/Restaurant Waiter
Hoshar Sushi and Dumplings
02.2022 - 01.2023
- Greeted incoming customers compassionately and provided friendly assistance.
- Confirmed reservations and managed take away orders.
- Kept reception area clean and neat to give visitors a positive first impression.
Education
Diploma of Engineering -
Macquarie University
Sydney, NSW11-2025
High School Diploma -
Rosebank College
Sydney, NSW11-2023
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Timeline
Part Time Receptionist
Waimar PTY LTD
01.2024 - 10.2024
Part Time Receptionist
Sunny Life Massage
06.2023 - 11.2023
Student Staff Leader
National Youth Science Forum
04.2023 - 01.2024
Receptionist/Restaurant Waiter
Hoshar Sushi and Dumplings
02.2022 - 01.2023
Diploma of Engineering -
Macquarie University
High School Diploma -
Rosebank College
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