Experienced professional with a demonstrated history of achieving exceptional team outcomes. Proficient in clear and efficient communication, problem resolution, and time management. Committed to fostering a collaborative work environment, emphasizing adaptability and consistently meeting organizational objectives. Adept at cultivating a productive and supportive atmosphere to drive success.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Coles Team Member
Coles Group
The Entrance North Peninsula Natural Area, NSW
01.2024 - 04.2025
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Worked different stations to provide optimal coverage and meet production goals.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted customers in selecting merchandise best suited to needs.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
Preliminary Higher School Certificate - English Studies, Math Standard, SLR, Work Studies, Informational Digital media and technology, Business Services
Tuggerah Lakes Secondary College
01.2023
Skills
Goal-oriented
Adaptability and Indefatigability
Problem Solver
Adaptable team member
Critical thinker/Problem Solver
willingness to learn
Positive attitude
Customer service
Clear communication
Flexible schedule
Effective leadership skills
Hobbies and Interests
- Learning Geophagy
- Learning Astronomy
- Learning History primarily World War
- Gym
- Volunteering at The Salvation Army
- Hiking
Accomplishments
School Leader - Prefect, Berkeley Vale Public School
3x Player of the Year, Berkeley Vale Wombats Football Club
Central Coast Champion, Under 16s Football
Berkeley Vale Campus RoSa
PERSONAL QUALITIES
High work ethic
Punctual and reliable
Extremely keen to work and willing to learn
Enthusiastic
AVAILABILITY
I am available on weekdays, weekends and public holidays.
Certification
RoSa ( Record Of School Achievement )
Timeline
Coles Team Member
Coles Group
01.2024 - 04.2025
Preliminary Higher School Certificate - English Studies, Math Standard, SLR, Work Studies, Informational Digital media and technology, Business Services