Ethan White
Gumdale,QLD
Summary
Motivated and customer focused individual with experience in sales, customer service, and business operations. Passionate about delivering exceptional customer experiences, supporting team success, and continuously improving business knowledge. Proven ability to work collaboratively in fast paced environments while maintaining a strong focus on problem-solving, leadership, and workplace efficiency. Currently pursuing a Diploma of Business to further enhance my expertise in business and customer relations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Assistant
Connor
08.2024 - Current
- Assisting customers in selecting formal and casual wear, ensuring a great shopping experience
- Managing stock levels, restocking shelves, and keeping the store organised
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Met and exceeded sales targets consistently, contributing to overall team success.
Customer Service Representative
KFC
10.2022 - 12.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving complications
- Conducted training sessions for new hires, ensuring consistent level of service across the team.
- Resolved customer complaints with empathy
- Boosted team morale by consistently recognising team mates' contributions and achievements.
- Managed stock handling, restocking, and inventory organisation
Head School Photographer
Whites Hill State College
01.2022 - 12.2024
- Operated and maintained various technical equipment effectively
- Worked in fast paced environments to meet project objectives
- Actively listened to clients’ needs to ensure high quality service
- Working efficiently and effectively under pressure
- Delivered consistent results with efficient time management, adhering to tight schedules and multiple appointments per day.
- Organized digital files effectively for easy access, retrieval, and editing of images as needed.
- Trained new photographers on best practices when working within educational environments specifically, ensuring high-quality results and a positive experience for all involved.
Education
Diploma of Business -
03.2025
No Degree - Media Arts, Commercial Business, Home Economics
Whites Hill State College
10-2024
Certificate II - Hospitality
Whites Hill State College
01.2024
Skills
- Technology Competence
- In-Depth Product Knowledge
- Sales and upselling techniques
- Customer Service Expertise
- Effective Leadership and Problem Resolution
- Inventory Control Management
- Customer relationship building
- Workplace Safety & Compliance
Accomplishments
Yr 12 Highest Achieving Business Student Award
Awards
- First Aid & CPR, 08/27/24
- Responsible Service of Alcohol Certificate, 10/01/23
- Yr 12 Highest Achieving Business Student Award, 01/01/24
Certification
....
Timeline
Sales Assistant
Connor
08.2024 - Current
Customer Service Representative
KFC
10.2022 - 12.2024
Head School Photographer
Whites Hill State College
01.2022 - 12.2024
Certificate II - Hospitality
Whites Hill State College
Diploma of Business -
No Degree - Media Arts, Commercial Business, Home Economics
Whites Hill State College
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