Ethien Maloba
Gold Coast,Australia
Summary
Reliable and adaptable professional with experience across warehousing, retail, aviation services, and customer-facing roles. Proven ability to work in fast-paced environments while maintaining high standards of safety, efficiency, and service. Skilled in logistics coordination, team support, and client interaction — with strong communication and problem-solving abilities developed through frontline and operational roles. Currently pursuing a Bachelor of Business with a long-term goal of entering the field of Dentistry, bringing a strong work ethic, attention to detail, and a commitment to delivering quality outcomes in people-focused environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Assistant
City 2 Coast Transport
01.2023 - 01.2024
- Loaded and unloaded trucks with incoming and outgoing freight.
- Cleaned warehouse facilities and ensured safety standards were met.
- Assisted with order picking and sorting according to delivery schedules.
Storeman / Labourer
Signet
01.2022 - 01.2023
- Processed orders and handled goods within a fast-paced warehouse.
- Loaded and offloaded pallets onto trucks.
- Operated forklifts and reach trucks for inventory movement.
- Managed customer service tasks including order pickups and outbound notifications.
Customer Service Agent
Swissport (Aviation Services)
01.2021 - 01.2022
- Guided passengers to and from aircrafts and handled boarding procedures.
- Operated ground equipment including plane landing gear.
- Acted as first point of contact for departing travellers.
Retail Assistant
Kmart
01.2018 - 01.2021
- Delivered friendly and efficient customer service.
- Maintained merchandising displays and store cleanliness.
- Handled cash transactions and operated the till.
- Supported team performance by upholding store presentation standards.
Education
Bachelor of Business -
Griffith University
01.2025
Diploma of Health Science - undefined
Griffith College
01.2024
High School Diploma - undefined
Kirwan State High School
Townsville, QLD01.2021
Skills
- Critical Thinking & Initiative
- Adaptability & Time Management
- Basic Computer Literacy
- Conflict Resolution
- Customer Service & Retail Sales
- Effective Communication
- Compassion & Empathy
Certification
- Forklift License - Current
- Blue Card License - Current
- Open Drivers License - Current
Languages
English
Native or Bilingual
Swahili
Native or Bilingual
Timeline
Warehouse Assistant
City 2 Coast Transport
01.2023 - 01.2024
Storeman / Labourer
Signet
01.2022 - 01.2023
Customer Service Agent
Swissport (Aviation Services)
01.2021 - 01.2022
Retail Assistant
Kmart
01.2018 - 01.2021
Diploma of Health Science - undefined
Griffith College
High School Diploma - undefined
Kirwan State High School
Bachelor of Business -
Griffith University
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