Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Etienne Meunier

Cairns,QLD

Summary

Hi, I'm a French traveler on a Working Holiday Visa. I'm currently looking for a job for several months to discover and explore new opportunities. Highly motivated and hardworking, I'm ready to give the best I can.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

Uber
Sydney, NSW
11.2024 - 05.2025
  • Maintained cleanliness of vehicle interior and exterior.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Provided excellent customer service throughout the delivery process.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
  • Resolved customer complaints and concerns with professionalism, ensuring a positive and satisfactory delivery experience.
  • Resolved customers' complaints regarding products or services.

Business Manager

Speed Burger (fast food franchise)
Rennes, France
01.2019 - 08.2024
  • Assisted with kitchen preparation during peak times as needed.
  • Developed strategies for improved operational efficiency and customer satisfaction.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Analyzed financial statements to identify areas of improvement or cost savings opportunities.
  • Provided exceptional customer service by anticipating guest needs before they arise.
  • Collaborated with local businesses to create mutually beneficial partnerships.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Performed regular maintenance checks on equipment to ensure proper functioning.
  • Resolved customer complaints in a professional manner to maintain positive relationships with guests.
  • Managed accounts payable, accounts receivable and payroll.
  • Optimized profits by controlling food, beverage and labor costs.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.

Head Waiter

Ruffault Catering
Rennes, France
05.2018 - 01.2019
  • Greeted customers and escorted them to their tables.
  • Worked closely with kitchen staff to ensure prompt delivery of food items when requested by guests.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Built relationships with regular customers through personalized service.
  • Checked menus to ensure accuracy of prices, ingredients, and preparation methods prior to service periods.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Calculated charges, issued table checks, and collected payments from customers.

Import Export Assistant

Phosphea
Dinard, France
08.2017 - 02.2018
  • Verified accuracy of shipment documentation prior to submitting for customs clearance.
  • Communicated with foreign suppliers regarding orders, pricing discrepancies and quality assurance issues.
  • Processed international payments for shipments using various payment methods such as letters of credit and wire transfers.
  • Assisted in the preparation of export documents such as commercial invoices, packing lists and certificates of origin.
  • Negotiated contracts with foreign distributors while managing logistics requirements for successful deliveries.
  • Developed relationships with international transportation companies to secure competitive shipping rates.
  • Coordinated with customers, vendors and freight forwarders to ensure timely delivery of goods.
  • Evaluated cost, timing and sustainability factors of different shipping routes to select optimal choices.
  • Paid taxes, duties and insurance fees based on different freight types.

Education

BBA - International Business Management

ESUP
Rennes, France
06-2017

High School Diploma -

Pierre Loti High School
Istanbul, Turkey
06-2014

Skills

  • Valid Driver's license
  • Hardworking and responsible
  • Dedicated team player
  • Time management
  • Quick learner
  • Inventory management
  • Customer service
  • Problem-solving
  • Negotiation skills
  • Loading and unloading

Languages

French
Native/ Bilingual
English
Native/ Bilingual
Turkish
Native/ Bilingual
Spanish
Professional

Certification

  • Driver's license
  • RSA

Timeline

Food Delivery Driver

Uber
11.2024 - 05.2025

Business Manager

Speed Burger (fast food franchise)
01.2019 - 08.2024

Head Waiter

Ruffault Catering
05.2018 - 01.2019

Import Export Assistant

Phosphea
08.2017 - 02.2018

BBA - International Business Management

ESUP

High School Diploma -

Pierre Loti High School

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Etienne Meunier