Etsuko Sanda

Admissions Officer

Acknowledge Education Pty Ltd

01.2015 - Current

Collaborated with admissions team to determine optimal processes for reviewing applications.
Met with prospects and guardians to answer questions, discuss academics and provide tours.
Followed up immediately when prospects reached out to quickly resolve concerns.
Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
Designed effective and user-friendly processes for both admissions and applicant review.
Implemented recruitment methods designed to increase application pool within targeted areas.
Served as primary contact for coordination of application screening and tracking together with sales team.
Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
Implemented strategies to increase student recruiting, engagement and retention.
Collaborated with faculty, staff and students to identify and address institutional challenges.
Allocated daily work for team members and supervised their work.
Guided the updated policy and procedures in admissions team
Advocated issues in admissions procedure to senior managers
Created the induction pack for new staff
Assisted the finance department for the outstanding balance and payment schedule for students
Guided and supported faculty and staff for delivering new intakes
Communicated with the course coordinator for the assessment of credit exemptions
Assisted student needs (Extension, deferral and course withdrawal)