Euangelion Tuigamala
Melton South,VIC
Summary
My name is Euangelion, I believe that I am a results-driven Assistant with experience in providing high-level administrative and organizational support in a variety of settings. Skilled in leveraging excellent interpersonal skills to effectively collaborate with colleagues and clients. Adept at using critical thinking to quickly solve problems and find solutions. Detail-oriented professional with experience in records management, Microsoft Office, and customer service. Frequently praised as hardworking by peers, I can be relied upon to help your team achieve its goals.
Overview
4
4
years of professional experience
Work History
Customer Service Officer
Opendoor formally WCIG
11.2024 - Current
- Streamlined communication between customers and internal departments for timely issue resolution.
- Reduced response time by managing high call volumes while maintaining a professional demeanor under pressure.
- Responded to customer requests for products, services, and company information.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
Storeroom Assistant
Baby bunting
08.2023 - 11.2024
- - maintaining a clean and safe workplace.
- - communicating with customers with the location of items within the store as well as information abt certain items.- Taking calls and emails from customers as well as manifacturing company's.
- - Unloading trucks and restocking floor stock.
Merchandiser/Customer Service
Coles
06.2022 - 12.2022
- Maintained product rotation by checking expiry dates or damage.
- Implemented store layout changes, including the addition of new fixtures.
- Collaborated with store managers to ensure compliance with corporate guidelines.
Picker
Dempsey Warehouse
11.2021 - 05.2022
- Worked as part of a team to reach daily picking quotas within specified time frames.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Maintained cleanliness of work area at all times to ensure safe working conditions.
- Identified and located products within warehouse after reading orders.
- Inspected products for damages before packing them into boxes.
- Rotated between jobs to pull items, pack items, and load pallets.
Back of the House Worker
Chicken with a mission
06.2021 - 12.2021
- Demonstrated knowledge of proper cleaning techniques and use of equipment such as vacuums, mops, and brooms.
- Maintained a safe environment by adhering to safety measures during housekeeping activities.
- Adept at washing dishes, taking out garbage, dusting furniture, scrubbing floors, and polishing surfaces.
- Skilled in preparing meals with fresh ingredients while following recipes accurately.
Education
Secondary -
Staughton College
01.2021
Skills
- Great leadership
- Adaptable
- Very reliable
- Fast learner
- Very good communication skills
- Well organised
- Positive attitude
- Ability to accept and learn from criticism
- Time management abilities
- Customer support
- Data entry
- Customer focus
- Documentation and reporting
Accomplishments
- 2015: Office Award
- 2015: Principals Award
- 2015: Liturgy leader and Sports captain
- 2016: Principals Award
- 2016: Coaches Award
- 2017: Participation Award
- 2017: Shine Program
- 2021: Cultural Ambassador
- 2021: VCE leader
- 2022: VCE certificate
Timeline
Customer Service Officer
Opendoor formally WCIG
11.2024 - Current
Storeroom Assistant
Baby bunting
08.2023 - 11.2024
Merchandiser/Customer Service
Coles
06.2022 - 12.2022
Picker
Dempsey Warehouse
11.2021 - 05.2022
Back of the House Worker
Chicken with a mission
06.2021 - 12.2021
Secondary -
Staughton College
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