Eugene Blunt
Course Campus Advisor At SAE Institute Perth
114 Verbana Drive, Aveley,WA
Summary
Dedicated and professional Course Campus Advisor with over 1 year of work experience in education and training experience at SAE Creative Media Institute Perth.
With an understanding of current regulatory requirements relating to student administration and history of meeting company goals utilizing consistent and organized practices.
Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Providing highly effective communication, customer service and interpersonal skills to increase student enrolments and serve as a trusted resource to students, school personnel and executive board. Excellent reputation for improving customer satisfaction by resolving analytical and problem solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Enthusiastic and eager to contribute to team success through dedication, attention to detail and willingness to take on added responsibilities to meet team goals. With a clear understanding of online course resources, experience in administering financial programs including providing ongoing monitoring of compliance with relevant policies and procedures.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Campus Course Adviser
SAE Creative Media Institute Pty Ltd
01.2023 - Current
- Provided highly effective communication, exceptional customer service and interpersonal skills, resulting in successful student enrollment by providing personalized course recommendations and addressing individual needs.
- Skilled at working independently and collaboratively in team environment by understanding current regulatory requirements relating to student administration.
- Providing ongoing monitoring of compliance with relevant policies and procedures.
- Skilled at resolving analytical and problem solving skills to reach collective sales goals, fostering supportive work environment.
- Self-motivated, organized and detail-oriented with strong work ethic and personal responsibility by conducting tours of facility to showcase features and answer questions.
- Boosted sales to maximize revenue generation by consistently engaging with customers and exceeded monthly targets, diligently following up on leads, closing deals promptly within tight deadlines in fast-paced environment.
- Completed subsequent work experience in education and sales training with enhanced product knowledge by attending training sessions of updated course information.
- Managed approximately 40-50 incoming and outbound calls from students per day.
Wow Team Student Support
The Coaching Institute
03.2021 - 11.2022
- Delivered excellent customer service and student satisfaction with supportive mentoring to guide students with academic goals or personal concerns about their courses.
- Identified and rectified issues that hindered student academic achievement by creating innovations to improve student productivity in online programs.
- Organized sales paperwork, presented proposals and finalized contracts.
- Mentored students regarding course and program selection, class scheduling and registration and career planning.
- Increased and achieved monthly sales targets by enrolling current students into other courses and programs by promoting course benefits and offering advice on purchases and promoting additional products.
Sales Representative
Orbit Fitness
03.2020 - 03.2021
- Achieved and increased monthly sales targets by delivering engaging sales presentations to convey product benefits, excellent customer service and up-selling skills to promote additional products.
- Retained excellent client satisfaction ratings through outstanding service delivery by addressing concerns promptly and providing exceptional service.
- Organized sales paperwork and finalized contracts to customers.
Personal Trainer
9 Round Fitness
03.2019 - 10.2019
- Generated and increased sales revenue goals through effective lead generation, promoting product benefits and enrolling new clients.
- Provided exceptional customer service, addressing inquiries professionally and in timely manner.
- Organized sales paperwork, presented proposals and finalized contracts.
Sales and Marketing Manager
Gym Tonic
03.2015 - 03.2019
- Increased sales by providing high quality customer service to members by offering advice on gym memberships, personal training and promoting additional products.
- Completed all membership documentation quickly to facilitate quick sign-up processes for new club members.
- Maintained membership database, ensuring that all information was current and accurate.
Club Manager
Snap Fitness 24/7
03.2012 - 03.2015
- Achieved monthly sales targets by promoting membership benefits and enrolling new members taking club's base membership from 800 to 1200 members within 12 months.
- Retained excellent client satisfaction ratings through outstanding customer service delivery by addressing and resolving complaints promptly and efficiently.
- Organized sales paperwork, presented proposals and finalized contracts.
Personal Trainer
Anytime Fitness
01.2010 - 03.2013
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
Personal Trainer
Swan Park Leisure Centre
01.2009 - 01.2010
- Designed specific workout programs for individual clients based on performance ability.
- Trained clients in strength training, cardio vascular exercise and stretching routines.
- Enhanced gym member satisfaction by providing one-on-one consultations, personal training and group training sessions.
Restaurant Waiter
Carilley Estate Winery
01.2007 - 01.2009
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Education
Meta Dynamics Level 1 Certified Practitioner -
The Coaching Institute
Melbourne, VIC10.2021
Credentialed Advanced Practitioner of Coaching - Credentialed Advanced Practitioner of Coaching
The Coaching Institute
Melbourne, VIC07.2021
Credentialed Practitioner of Coaching - Credentialed Practitioner of Coaching
The Coaching Institute
Melbourne, VIC08.2019
Eating For Peak Performance -
Sports Nutrition
Perth, WA2011
Certificate III and IV in Fitness -
Australian Institute of Fitness
Perth, WA2009
Diploma of Screen (Animation Concentration) - Diploma of Screen (Animation Concentration)
SAE Institute Perth
Perth, WA12.2008
Certificate II in Multimedia - Certificate II in Multimedia
SAE Institute Perth
Perth, WA12.2008
Certificate in Senior First Aid -
Australian Institute of Fitness
Perth, WA2008
Certificate III of Art Fundamentals -
Central TAFE
Perth, WA02.2003
Skills
- Understanding of current regulatory requirements of academic standards relating to student administration
- Effective communication, collaboration and coordination with Administrative and Sales Staff with finalizing documentation, fee structures and securing enrollments
- Booking Sales Appointments for qualifying potential students to enroll into most appropriate courses at university
- Providing highly effective communication, customer service and interpersonal skills by building rapport with prospective and current students to maintain student loyalty and satisfaction
- Delivering professional consultative sales skills and closing sales by qualifying prospective students, recommending relevant course information and academic requirements to gain entry into specific courses
Certification
- Meta Dynamics Level 1 Certified Practitioner
- Credentialed Advanced Practitioner of Coaching
- Credentialed Practitioner of Coaching
- Poliquin Biosignature Modulation Level 1
- Certified Punch Fit Trainer
- Certified Punch Fit Kick Pad Instructor
- CPT - Certified Personal Trainer - Certificate IV in Fitness
- CGFI - Certified Group Fitness Instructor - Certificate III in Fitness
- Diploma in Screen (Animation Concentration)
- Certificate II in Multimedia
- Teach International TESOL Certification
- Certificate III in Art Fundamentals
Referees
LJ Braithwaite
Owner of Coach Torque
Mob: 0408 597 733
Email: lj@coachtorque.com.au
Kim Harris
Owner of The Conscious Thinking Company
Mob: 0449 029 934
Email: kim@consciousthinking.co
Citizenship
Country of Birth: Australia
Citizenship and Residency Status: Australian Citizen
Timeline
Campus Course Adviser
SAE Creative Media Institute Pty Ltd
01.2023 - Current
Wow Team Student Support
The Coaching Institute
03.2021 - 11.2022
Sales Representative
Orbit Fitness
03.2020 - 03.2021
Personal Trainer
9 Round Fitness
03.2019 - 10.2019
Sales and Marketing Manager
Gym Tonic
03.2015 - 03.2019
Club Manager
Snap Fitness 24/7
03.2012 - 03.2015
Personal Trainer
Anytime Fitness
01.2010 - 03.2013
Personal Trainer
Swan Park Leisure Centre
01.2009 - 01.2010
Restaurant Waiter
Carilley Estate Winery
01.2007 - 01.2009
Meta Dynamics Level 1 Certified Practitioner -
The Coaching Institute
Credentialed Advanced Practitioner of Coaching - Credentialed Advanced Practitioner of Coaching
The Coaching Institute
Credentialed Practitioner of Coaching - Credentialed Practitioner of Coaching
The Coaching Institute
Eating For Peak Performance -
Sports Nutrition
Certificate III and IV in Fitness -
Australian Institute of Fitness
Diploma of Screen (Animation Concentration) - Diploma of Screen (Animation Concentration)
SAE Institute Perth
Certificate II in Multimedia - Certificate II in Multimedia
SAE Institute Perth
Certificate in Senior First Aid -
Australian Institute of Fitness
Certificate III of Art Fundamentals -
Central TAFE
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