Eugene Kloppers
Karalee,QLD
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Services Engineer
Baxter Healthcare
Brisbane, QLD
09.2012 - Current
- Contacted suppliers and equipment manufacturers to obtain specialized operational information.
- Installed, configured, tested, maintained and upgraded systems hardware and software.
- Interpreted data collected from various sources in order to diagnose problems quickly.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Resolved escalated service requests from customers within agreed upon SLAs.
- Efficiently executed shut downs for planned maintenance.
- Tested new products prior to deployment in order to ensure quality standards were met.
- Assisted in training users on new technology implementations.
- Streamlined operations by scheduling aspects of maintenance within time frames, minimizing over time.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
- Managed customer projects, helping to secure new business by providing technical information and documentation.
- Provided training and product support for other members of sales team.
- Diagnosed and repaired mechanical issues according to industry standards.
- Created detailed reports outlining recommendations based on findings from assessments conducted.
- Performed regular maintenance tasks such as patching systems, updating security protocols.
- Provided technical support for customers, including troubleshooting and resolving complex issues.
- Configured hardware and software components of the network infrastructure according to customer specifications.
Biomedical Equipment Technician
BV Medical
Auckland, New Zealand
06.2009 - 08.2012
- Calibrated and monitored devices following installation.
- Maintained accurate records of all maintenance activities performed on biomedical equipment.
- Repaired medical equipment, replacing, or correcting broken parts, shorts, voltage, clearances and tolerances.
- Administered preventive maintenance on medical equipment according to equipment schedule.
- Analyzed part lists to requisition parts for repairs.
- Repaired malfunctioning components or replaced faulty parts using specialized tools and test instruments.
- Monitored inventory levels of spare parts and consumables used in repairs and replacements.
- Conducted routine quality assurance tests to ensure proper functioning of biomedical equipment.
- Calibrated a wide range of complex medical instrumentation according to manufacturer specifications.
- Repaired medical equipment after thoroughly testing to diagnose root issues.
Education
Some College (No Degree) - Industrial Electronics Technology
Randfontein Collage
Ranfontein11-1997
Skills
- Equipment Maintenance and Repair
- Root Cause Analysis
- Component Replacement
- Staff Training
- Inventory Maintenance
- Scheduling
- Written and Verbal Communication
- Technical Troubleshooting
- Preventive Maintenance
- Technical Reporting
- Data Collection
Certification
- Restricted Electrical Work License - Electronic Equipment
- Product Trainer - CWP800 and CWP 131/132 Revers Osmosis Water Plant
Languages
English
Professional
Afrikaans
Professional
Timeline
Technical Services Engineer
Baxter Healthcare
09.2012 - Current
Biomedical Equipment Technician
BV Medical
06.2009 - 08.2012
Some College (No Degree) - Industrial Electronics Technology
Randfontein Collage
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