Summary
Overview
Work History
Education
Skills
Certification
Timeline
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EUGENE WANJALA

NORTHMEAD,NEW SOUTH WALES

Summary

  • Enthusiastic NDIS Support Worker eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the duties and training in the industry. Motivated to learn, grow and excel.
  • Experienced carer with several years of experience in health sector and NDIS Support work. Excellent reputation for resolving problems and improving customer satisfaction.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
  • Reliable employee seeking casual/permanent part-time position. Offering excellent communication and good judgment.
  • Rich background in the medical field having trained and worked as an overseas doctor for several years.

Flexible hard worker ready to learn and contribute to team success

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Caring Social Worker offering case management expertise quickly building trust and rapport with clients from diverse cultures. Highly adept at case planning and diagnosis management. Committed to achieving high-quality, cost-effective care for patients and families.

Overview

2
2
years of professional experience
1
1
Certification

Work History

NDIS Support Worker

THRIVE365 PTY LTD
NORTHMEAD, NSW
04.2022 - Current
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently as per the care plans provided.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Identified issues, analyzed information and provided solutions to problems.
  • Attended and actively participated in training sessions and company meetings to discuss issues that improve service delivery to the participants.
  • Improved operations through consistent hard work and dedication.
  • Actively listened to participants and their guardians, handled concerns quickly and escalated major issues to supervisor/Practice Leader.

Therapeutic Support Staff Member

CONNECTING FAMILIES
SYDNEY, NSW
03.2023 - 03.2024
  • Provided emotional support and guidance to children with mental health issues.
  • Assisted in developing and implementing individualized treatment plans for clients.
  • Monitored client behavior, documented progress, and reported changes to supervisor.
  • Conducted group therapy sessions focused on the development of social skills and self-esteem.
  • Maintained a safe environment through active supervision of clients during activities or outings.
  • Helped clients practice communication strategies such as active listening and assertiveness training.
  • Implemented crisis intervention techniques when needed to de-escalate disruptive behaviors.
  • Facilitated recreational activities such as art projects, games, sports, or music to encourage teamwork and build relationships between peers.
  • Developed positive relationships with clients by demonstrating respect for their feelings and ideas.
  • Adhered to strict confidentiality policies when discussing sensitive information about clients or their families.
  • Attended team meetings to discuss client progress towards achieving treatment goals.

NDIS Support Worker

JOLLYCARE SERVICES PTY LTD
FAIRFIELD, NSW
03.2022 - 10.2022
  • Supervised the day-to-day running of two group homes.
  • Ensured proper and prompt administration of medication.
  • Assisted with daily personal care, toileting, clothing, and household duties.
  • Participated in manual handling of participants with the use of appropriate equipment.
  • Sourced educational, recreational, and social activities for several participants.
  • Prepared meals for participants and did shopping for food and other household supplies.
  • Organised and transported participants to parks, G.P. appointments, and shopping malls amongst other destinations.
  • Ensured proper record-keeping and up-to-date documentation of all relevant activities undertaken by participants.

Education

DIPLOMA OF COMMUNITY SERVICES

NATIONAL CAREER INSTITUTE
MELBOURNE
07.2022

Bachelor of Science - MEDICINE AND SURGERY

MOI UNIVERSITY
ELDORET, KENYA
12.2016

Master of Science - PUBLIC HEALTH

Western Sydney University
Sydney, NSW

Skills

  • Clerical Support
  • Training
  • Personal Care
  • Manual Handling
  • Medication administration
  • Transportation of clients
  • Direct Care
  • Housekeeping And Laundry
  • Client Support
  • Clean Driving Record
  • Companionship
  • Flexible Schedule
  • Skill Development
  • Continuous Improvement
  • Care Plan Adherence
  • Staff Education And Training
  • Teamwork And Collaboration
  • Mental Health Assistance
  • Behavior Redirection
  • Daily Living Assistance

Certification

  • DIPLOMA OF COMMUNITY SERVICES 11/06/2022
  • CPR CERTIFICATE 22/07/2023
  • MBChB 16/12/2016
  • FIRST AID CERTIFICATE 14/03/2022
  • THERAPEUTIC CRISIS INTERVENTION 14/07/2023
  • NSW DRIVER LICENCE

Timeline

Therapeutic Support Staff Member

CONNECTING FAMILIES
03.2023 - 03.2024

NDIS Support Worker

THRIVE365 PTY LTD
04.2022 - Current

NDIS Support Worker

JOLLYCARE SERVICES PTY LTD
03.2022 - 10.2022

DIPLOMA OF COMMUNITY SERVICES

NATIONAL CAREER INSTITUTE

Bachelor of Science - MEDICINE AND SURGERY

MOI UNIVERSITY

Master of Science - PUBLIC HEALTH

Western Sydney University

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EUGENE WANJALA