Eugenia Maria Hunt
Rothwell
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Flight Attendant
Virgin Australia
05.2023 - Current
- Maintained a safe cabin environment by conducting pre-flight safety checks and regulations.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Collected and reported feedback from passengers to airline management, contributing to continuous service improvement.
- Trained new flight attendants, equipping them with skills needed to maintain high service standards.
- Elevated onboard sales revenue by effectively promoting duty-free products and conveying the benefits of loyalty programs.
- Ensured timely departures by assisting with boarding procedures and efficiently stowing luggage.
- Collaborated with airport personnel to resolve boarding and disembarking delays, minimizing inconvenience to passengers.
Order Selector
Woolworths Group BRDC
05.2020 - 04.2023
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Crew Team Leader/Machine Operator/Assembler
Roza's Gourmet
08.2018 - 04.2020
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Boosted customer satisfaction levels with timely resolutions of concerns and proactive service improvements.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Implemented training programs for new hires, ensuring they were well-equipped to perform their duties.
Administration Assistant
AUTOrecruit & TEAMrecruit
04.2015 - 03.2018
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Facilitated employee onboarding experience by coordinating orientation sessions and completing necessary paperwork efficiently.
- Executed record filing system to improve document organization and management.
- Safeguarded private information through meticulous record-keeping practices, adhering to company confidentiality policies at all times.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Retail Assistant
Ally Fashion
12.2012 - 04.2015
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
Course - Cabin Crew
Aviation Australia
Brisbane, QLD02-2018
Clontarf Beach State High School
Redcliffe, QLD12-2014
High School Diploma -
Clontard Beach State High School
Redcliffe, QLD10-2014
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Team collaboration
- Reliability and punctuality
- Time management
- Verbal and written communication
- Safety procedures
- Emergency procedures
- Public speaking
Timeline
Flight Attendant
Virgin Australia
05.2023 - Current
Order Selector
Woolworths Group BRDC
05.2020 - 04.2023
Crew Team Leader/Machine Operator/Assembler
Roza's Gourmet
08.2018 - 04.2020
Administration Assistant
AUTOrecruit & TEAMrecruit
04.2015 - 03.2018
Retail Assistant
Ally Fashion
12.2012 - 04.2015
Course - Cabin Crew
Aviation Australia
Clontarf Beach State High School
High School Diploma -
Clontard Beach State High School
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