Overview
Work History
Education
Research Experience
Research
Languages
Timeline
Generic

Eunbi Jo

Mount Gravatt,QLD

Overview

13
13
years of professional experience

Work History

THS HDR Representative

Griffith University
01.2024 - Current
  • Assisted with special events and programs within THS department.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represent HDR students in faculty meetings, committees, and other relevant bodies, ensuring their interests are considered in policy and decision-making processes.

Owner of sharing place business

B_long
09.2021 - Current

• Operating rental place for the small-scaled personal or corporate purpose

• Managing personal event and offering decorating service to meet customer demand

Research assistance

Dr Elaine Yang (Griffith University)
04.2023 - 08.2023
  • Schedule, organise, and conduct interviews with participants, ensuring accurate recording and ethical standards.
  • Develop and apply coding schemes to qualitative data, ensuring consistency and accuracy using appropriate software tools.

Research Assistant

Dr Aaron Hsiao (Griffith University)
04.2022 - 12.2022
  • Conduct thorough research and draft book chapters, ensuring academic standards and accurate citations.
  • Identify, summarise, and organise relevant academic materials to provide comprehensive literature reviews.
  • Design and implement data collection methods, accurately gather and record data while ensuring confidentiality.

Assistant manager of Oversea sales team

Jin Sung Global Trading Company
05.2019 - 08.2020
  • Working for Victoria Secret (in charge of casual line printing fabric)
  • Communicating with manufacture team of Victoria secret from Mast Global (Hong Kong) and L Brand (New York) to enhance the quality of exporting products

Food and Beverage Attendant

Star Entertainment
11.2017 - 06.2018

• Working at PGR (Private Gaming Room)

• Assisting international and domestic VIP customers and meet their culturally diverse demands.

Event Manager

Aliance Converntion Center
12.2011 - 11.2013
  • Training new staffs and allocating them duties
  • Managing the entire of event hall (mainly wedding ceremony) and major customer services
  • Organising event schedules and time, ensuring all events are held on time and run according to schedules

Education

Bachelor of Business (First Class Honours) -

Griffith University
Nathan, QLD, Australia
01.2019

Bachelor of International Tourism and Hotel Management -

Griffith University
Nathan, QLD, Australia
01.2018

Diploma of Hospitality Management - Hotel -

Fanshawe College
London, Ontario, Canada
01.2016

Research Experience

Research Assistant to Dr Aaron Hsiao & Dr Ying Wang 

July 2016 – July 2017

Department of Tourism, Sport, and Hotel Management, Griffith University, Australia 

Responsibilities: 

  • Sourcing measurement scales for the questionnaire
  • Data collection (onsite surveys of international and domestic visitors during the 2018 commonwealth games on the Gold Coast)
  • Data cleaning and organisation

Research

Aaron Hsiao, Eunbi Jo, Emily Ma, Sacha Reid (2024) Ethnic diversity in hospitality, In: The Routledge Handbook of Diversity, Equity, and Inclusion Management in the Hospitality Industrypp. 48-61 Routledge
DOI: 10.4324/9781003285687-8View abstract


Eunbi Jo (2019) The effect of cultural competence on tourists’ service experiences and behavioural intention (Bachelor of Business with Honours), Griffith University, Unpublished  Dissertation. 

  • Type of Publication: Dissertation
  • Refereed Publication: Not Applicable
  • Authorship Statement: My dissertation for the honours program, explores the influence of service providers’ cultural competence on culturally diverse customers



Languages

Korean
Native or Bilingual
English
Native or Bilingual

Timeline

THS HDR Representative

Griffith University
01.2024 - Current

Research assistance

Dr Elaine Yang (Griffith University)
04.2023 - 08.2023

Research Assistant

Dr Aaron Hsiao (Griffith University)
04.2022 - 12.2022

Owner of sharing place business

B_long
09.2021 - Current

Assistant manager of Oversea sales team

Jin Sung Global Trading Company
05.2019 - 08.2020

Food and Beverage Attendant

Star Entertainment
11.2017 - 06.2018

Event Manager

Aliance Converntion Center
12.2011 - 11.2013

Bachelor of Business (First Class Honours) -

Griffith University

Bachelor of International Tourism and Hotel Management -

Griffith University

Diploma of Hospitality Management - Hotel -

Fanshawe College
Eunbi Jo