EUNICE FAITH MUTURI

Dedicated hospitality management professional with a strong background in guest services, corporate hospitality, and disability support. Skilled in delivering exceptional customer experiences, operational efficiency, and team collaboration. Experienced in high-paced environments, including hotel front desk operations and large-scale events. Holds industry certifications and a commitment to service excellence. Currently pursuing a Hospitality Management degree at ICMS to further enhance leadership and business acumen in the industry.

Experienced with managing guest interactions and ensuring high-quality service. Utilizes strong communication to address and resolve guest concerns efficiently. Track record of fostering teamwork and maintaining flexibility in fast-paced settings.