Eva Costanzo
Mount Eliza,VIC
Summary
I have solid experience working as a barista and supervisor, where I’ve mastered making great coffee and handling food safely. I’m passionate about delivering friendly and efficient customer service to make sure every customer leaves happy. I’ve trained new staff members, helping them get confident with coffee making and store procedures. As a shift supervisor, I’m comfortable managing the team, organizing tasks, and keeping everything running smoothly during busy times. I’m reliable, approachable, and always eager to support my team and improve the customer experience.
Overview
2
2
years of professional experience
Work History
Barista Shift Supervisor
Bottega 188
10.2023 - Current
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
Education
No Degree -
Toorak College
Mount Eliza, VIC01-2026
Skills
- Cleanliness maintenance
- Barista training
- Cash handling accuracy
- Drink preparation speed
- Espresso machine operation
- Food safety
- Worker training
- Customer service
Timeline
Barista Shift Supervisor
Bottega 188
10.2023 - Current
No Degree -
Toorak College
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