Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eva Lawa

Hallett Cove,SA

Summary

I'm happy to work a casual or part-time job if there's a chance to advance my career in the industry, I'm pursuing a Cert III in individual support right now. I'm a really dedicated person that can make a big contribution to a group , I can work well under pressure and open to adjusting a new setting

Overview

3
3
years of professional experience

Work History

Cashier/Kitchen Staff Member

Yo Sushi Train
2024.04 - 2024.08
  • Greeted customers entering store and responded promptly to customer needs..
  • Making rolls and nigiri
  • Trained new staff on food preparation and safety procedures.
  • Washed, peeled and cut various foods such as meat and vegetables to prepare for cooking or serving.

Crew Member

McDonald's
2023.05 - 2024.06
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Manager

Bioessence
2021.12 - 2023.01
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Invetory Clerk/Office Administrator

Bioessence
2021.05 - 2021.11
  • Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
  • Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
  • Trained new clerks on company procedures and software tools effectively contributing to their integration into the team.

Education

Cert III Invidual Support - Medical

Southern Cross Education Institute
14-16 Grote Street Adelaide South Australia
2025

Bachelor of Science - Business Administration

Holy Trinity College of General Santos City
Philippines
06.2022

High School Diploma -

Stratford International School
Philippines
04.2018

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Time management skills

Timeline

Cashier/Kitchen Staff Member

Yo Sushi Train
2024.04 - 2024.08

Crew Member

McDonald's
2023.05 - 2024.06

Manager

Bioessence
2021.12 - 2023.01

Invetory Clerk/Office Administrator

Bioessence
2021.05 - 2021.11

Cert III Invidual Support - Medical

Southern Cross Education Institute

Bachelor of Science - Business Administration

Holy Trinity College of General Santos City

High School Diploma -

Stratford International School
Eva Lawa