Eva Lim
Baldivis,WA
Summary
Motivated and enthusiastic high school student with a passion for learning and creative expression. Detailed and passionate team player, eager to contribute my energy and fresh perspective to any endeavour. With an availability of Thursday (after 4pm) and Saturdays.
Overview
2
2
years of professional experience
Work History
Sales Assistant
David Jones, APG
11.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Kept up-to-date records of daily sales activities, monitoring progress towards individual goals.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Retail Assistant
Ally Fashion
04.2022 - 08.2023
- Responded to customer inquiries and complaints in a professional manner
- Collaborated with other retail staff to ensure all customer needs were met in a timely manner
- Managed stock-take and coped with physical demands
- Organized and maintained the store, ensuring a clean and safe environment for customers
- Conducted inventory audits to ensure accurate stock levels and identify areas of loss prevention
- Assisted with the setup and take-down of promotional displays
Retail Assistant
Pet Stock
06.2023 - 07.2023
- Maintained a clean and neat merchandise presentations
- Demonstrated a sense of urgency to effectively respond to changing customer needs
- Handling stock
- Demonstrated high quality customer service
Cafe All-Rounder
Cherry & Grapes
11.2021 - 04.2022
- Maintained an accurate cash drawer at all times, ensuring that all cash and receipts were balanced at the end of each shift
- Followed all safety and security protocols, resulting in a safe work environment for all staff
- Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed
- Managed the cafe's daily operations, ensuring that all tasks were completed on schedule and within budget
- Handled customer complaints in a professional and courteous manner
- Followed standard recipes to prepare food items with consistent quality
Education
ATAR And GENERAL -
Mother Teresa
09.2024
Skills
- Critical thinking and Problem Solving
- Effective Time Management
- Ability to Multitask
- Ability to Work Under Pressure
- Customer Service Skills
- Fast Learner
- Teamwork Skills
- Adaptability to Irregular Lifestyles
- Neat Personal Appearance
- Interpersonal and Communication
- Friendly and Helpful
- Customer Service
- Team Cooperation
References
- Citra Rumende, 0419 688 882
- Lena Brown, 0410 673 825
Extracurricular Activities
05/2021, Present, Children Ministry, The Rocks Church, Implemented behavior management techniques to ensure a calm and organized environment, Planned and implemented age-appropriate activities that encouraged creativity and socialization, Established and maintained a safe, nurturing environment for children to learn and grow, Monitored and documented children's progress and development, providing feedback to parents, Communicated effectively with parents and guardians to discuss children's progress and address any concerns, Assisted children in developing good hygiene habits 02/2022, 04/2023, Keys for Life
Languages
Indonesian
Native or Bilingual
Timeline
Sales Assistant
David Jones, APG
11.2023 - Current
Retail Assistant
Pet Stock
06.2023 - 07.2023
Retail Assistant
Ally Fashion
04.2022 - 08.2023
Cafe All-Rounder
Cherry & Grapes
11.2021 - 04.2022
ATAR And GENERAL -
Mother Teresa
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