Volunteer
Penang Restaurant
09.2023 - 09.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Handled high-pressure situations with composure, resolving customer complaints professionally and effectively.
- Supported efficient kitchen operations by assisting with food preparation tasks during peak hours.
- Maintained a clean and organized dining area, ensuring a comfortable environment for patrons.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Greeted customers and answered inquiries regarding menu items and specials.
