Eva Pendlebury
Tamborine Mountain,QLD
Summary
Hardworking and efficient with several years of experience in hospitality. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
6
6
years of professional experience
Work History
Bartender
Top Golf
Oxenford, QLD
11.2024 - Current
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Organized bar supplies in stock room to support timely and efficient retrieval
Waitress and Kitchen Hand
Gaslight (Family Business)
Tamborine Mountain, QLD
01.2019 - Current
- Greeted and served customers including taking orders and completing transactions.
- Assisted in seating guests at tables, as well as waiting for said tables.
- Trained new employees on the front-of-house procedures.
- Working in a fast-paced environment, communicating with kitchen staff and customers efficiently.
- Assembling dishes such as pizzas, burgers, salads, and deep-fried food.
- Performed opening and closing procedures.
Waitress Supervisor and Kitchen Hand
Tamborine Mountain Coffee Plantation
Tamborine Mountain, QLD
02.2022 - 08.2024
- Worked as a bartender throughout shifts.
- Assisted in food preparation during night service.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff in the front of house area.
- Provided feedback on employee performance.
- Resolved customer complaints in a timely manner with professionalism.
- Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions.
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Delegated work to staff, setting priorities and goals.
Education
Diploma in Business - Business
Tamborine Mountain State High School
Tamborine Mountain, QLD10-2022
High School Diploma -
Tamborine Mountain State High School
Tamborine Mountain, QLDSkills
- Dining area maintenance
- Customer Service
- Order Accuracy
- Safe Food Handling
- Point of Sale (POS) system operations
- Bartending knowledge
- Efficient worker
References
References available upon request.
Timeline
Bartender
Top Golf
11.2024 - Current
Waitress Supervisor and Kitchen Hand
Tamborine Mountain Coffee Plantation
02.2022 - 08.2024
Waitress and Kitchen Hand
Gaslight (Family Business)
01.2019 - Current
Diploma in Business - Business
Tamborine Mountain State High School
High School Diploma -
Tamborine Mountain State High School