Eva Pham
BRISBANE
Summary
Dynamic retail professional with extensive experience at The Body Shop, excelling in customer service and sales support. Proven ability to enhance store presentation and drive sales through effective visual merchandising and communication skills. Adept at inventory management and register operation, consistently achieving team goals and elevating customer satisfaction.
Resilient retail professional with experience in diverse roles within the industry. Known for strong customer service skills, proven ability to resolve conflicts effectively, and adept at maintaining high store standards. In previous role, contributed to enhancing customer satisfaction and improving overall store operations.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Retail Worker
Nextra Garden City
Upper Mount Gravatt
03.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of sales floor displays.
- Processed transactions accurately at the cash register.
- Stocked shelves with new merchandise and replenished inventory.
- Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
Retail Sales Associate
The Body Shop
Upper Mount Gravatt
10.2023 - 12.2023
- Assisted customers in selecting beauty products tailored to their needs.
- Maintained store presentation by organizing merchandise and ensuring cleanliness.
- Processed transactions accurately using point-of-sale systems and cash registers.
- Educated customers on product ingredients and benefits to enhance their experience.
- Collaborated with team members to achieve daily sales targets and promotions.
Receptionist
Inails
Sunnybank
10.2022 - 03.2023
Education
Macgregor State High School
Macgregor, QLDSkills
- Customer service
- Sales support
- Visual merchandising
- Inventory management
- Communication skills
- Register operation
Certification
- Currently completing a Diploma in Business (graduating in June)
Timeline
Retail Worker
Nextra Garden City
03.2024 - Current
Retail Sales Associate
The Body Shop
10.2023 - 12.2023
Receptionist
Inails
10.2022 - 03.2023
Macgregor State High School