Eva Savage

• Prospect and qualify leads: Identify potential customers through research, cold outreach (calls, emails, LinkedIn), and qualify them based on fit and interest.
• Developed account strategies to enhance customer engagement and retention.
• Conducted market research to identify trends and opportunities for clients.
• Set up meetings for Account Executives: Book qualified discovery or demo calls to hand off high-potential leads to the sales team.
• Maintain accurate CRM records: Log all activities, track lead status, and ensure data quality in tools like Salesforce.

Achievements: Q1:130%, Q2: 100%, Q3: 110%, Q4:200%

• Identified and developed new business opportunities by deeply understanding client needs, goals, and technical requirements.
• Delivered tailored product demonstrations to clearly articulate platform value, features, and ROI.
• Prepared high-impact proposals, presentations, and commercial recommendations for client meetings.
• Negotiated contract terms to secure mutually beneficial and profitable outcomes.
• Converted warm leads from inbound inquiries and marketing-generated demand into active opportunities and closed customers.
• Managed complex customer onboarding, ensuring a smooth transition and strong early adoption.
• Played a key role in building sales processes in a startup environment, including defining AE-to-BDR workflows, handover stages, qualification criteria, and follow-up frameworks.
• Supported the buildout of the sales tech stack, contributing to the implementation and optimisation of HubSpot, Dialpad, and ZoomInfo.

Achievements: 110% in Q4 and 100% in Q1.

• Led outbound prospecting across the EMEA region, booking qualified discovery calls and creating pipeline for Account Executives.
• First BDR hired to establish and scale LearnUpon’s presence in the EMEA market.
• Drove consistent top-of-funnel activity through cold calling, personalised outreach, and strategic account research.
• Onboarded and trained new SDRs, providing coaching on messaging, call quality, Salesforce processes, and best-practice prospecting frameworks.

Achievements: Q2: 100%, Q3: 104%, Q4: 110%, Q1: 100%.

• Managed a caseload of entrenched rough sleepers, building trust and delivering trauma-informed case management.
• Supported clients experiencing homelessness, addiction, mental health challenges, domestic violence, and other complex needs.
• Advocated on behalf of clients with external services to secure housing, healthcare, and support pathways.
• Led a new team during COVID initiatives, ensuring effective case management practices and supervising students and volunteers.
• Worked in high-pressure environments, prioritising time management, safety, and achieving the best possible client outcomes.