Eva Zlatanovska
Perth,WA
Summary
Passionate and polished client services professional seeking to bring elevated service, product knowledge, and personal style to the role of Counter Coverage Consultant at Chanel while delivering exceptional client experiences. Proven expertise in customer engagement and team coordination within fast-paced environments. Recognized for adaptability across diverse settings and commitment to upholding brand prestige and style.
Overview
2
2
years of professional experience
Work History
Patient Services Coordinator
Aria Dental
Perth, WA
04.2025 - Current
- Guided clients with warmth and professionalism, ensuring a positive experience.
- Managed bookings and inquiries in a high-traffic front desk environment.
- Maintained comprehensive client records to support clinic operations.
- Organized patient charts using effective classification and filing systems.
- Educated patients on oral health practices and post-treatment care protocols.
- Collaborated with dental staff to enhance patient flow during appointments.
Practice Manager
SweDental Clinic
Leksand, Sweden
06.2023 - 01.2025
- Led operational management, team coordination, and process improvement initiatives
- Adapted quickly to new cultural and professional environments
- Strengthened cross-cultural communication and leadership skills
Education
High School Diploma -
Mora Gymnasium
Mora, Sweden 09-2023
High School Diploma -
La Salle College
Perth, WA10-2021
Skills
- Exceptional customer engagement and one-on-one consultations
- In-depth understanding of brand expectations and presentation
- Ability to meet sales targets and support promotional events
- Product knowledge (beauty, skincare, fragrance, accessories)
- POS and inventory systems proficiency
- Elegant, professional appearance and demeanour
Languages
English
Professional
Swedish
Professional
Macedonian
Professional
Affiliations
- Comfortable with temporary coverage, travel, and adapting to various store locations
- Naturally connects with clients across cultures and demographics
- Strong interest in fashion, beauty, and luxury brand storytelling
- Multilingual — enhancing communication with a diverse clientele
References
References available upon request.
Timeline
Patient Services Coordinator
Aria Dental
04.2025 - Current
Practice Manager
SweDental Clinic
06.2023 - 01.2025
High School Diploma -
Mora Gymnasium
High School Diploma -
La Salle College
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