Evaline Lillian Brown
Melbourne,VIC
Summary
My administrative skills include and are not limited to daily office needs and managing general administrative activities. I am dedicated to delivering a high standard in my work with minimal oversight. i work well with the team and clients with professionalism and respect. I have the ability to learn quickly and the ability to evaluate my performance according to Organizational requirements required of me to maintain stability and high performance in my work. I am passionate about strong work ethics and am always seeking learning and innovation.
Overview
11
11
years of professional experience
Work History
Administration Assistant
Baylife Painting
Donnybrook, Victoria Melbourne
05.2022 - Current
- Organized and maintained files, including electronic records.
- Answered incoming calls in a professional manner.
- Coordinated meetings and travel arrangements for employees.
- Prepared invoices, expense reports, memos, letters, and other documents using Microsoft Office Suite applications.
- Performed data entry tasks accurately within specified timeframes.
- Scheduled appointments for department personnel as needed.
- Greeted visitors in a courteous manner and provided assistance when necessary.
- Ordered office/Piaint supplies as needed tand according to project and job requirements.
- Updated contact client lists regularly with current information.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
Disability Support Worker
Cerebral Palsy Alliance
Sydney Australia, NSW
08.2017 - 12.2021
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Monitored client progress and reported any changes in behavior or health conditions to supervisor.
- Encouraged independence by teaching skills needed for everyday life.
- Transported clients to appointments, social events, and other activities as needed.
- Instructed clients on proper use of adaptive equipment such as wheelchairs and walkers.
- Maintained records of services provided, client progress, and goals achieved.
- Communicated regularly with families of disabled individuals regarding care plans and updates.
- Administered medication according to doctor's orders and monitored side effects.
- Managed challenging behaviors through positive reinforcement techniques.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Transported clients to and from medical and mental health appointments with assigned vehicle.
- Supervised other workers and caregivers providing services to clients.
Mental Health Support Worker
Milperra House Group
Sydney Australia, NSW
07.2013 - 06.2017
- Assisted patients in developing life skills for improved independence.
- Administered medications as prescribed and monitored for side effects.
- Coordinated with family members to provide education on mental health conditions and support strategies.
- Implemented behavioral management plans to address challenging behaviors.
- Conducted initial patient assessments to develop personalized care plans.
- Documented all patient interactions, treatment plans, and progress notes in electronic health records.
- Provided vocational support services to assist patients in achieving employment goals.
- Engaged patients in therapeutic activities to promote social skills and community integration.
- Developed and maintained a therapeutic rapport with patients to facilitate recovery.
- Enhanced and devised treatment strategies to promote continued progress.
- Reviewed records to evaluate mental or physical condition of client or patient.
Education
Level 5 Healthcare - Health Care
Health Care Services
Auckland New Zealand12-2012
Diploma Social Work Level 6 - Social Work
Target Education
Auckland New Zealand12-2010
National Certificate Social Services Level 4 - Social Work
Target Education
Auckland New Zealand12-2007
Skills
- Database Maintenance
- Scheduling appointments
- Telephone reception
- Customer Relations
- Appointment Scheduling
- Data Evaluation
- Payroll liability and deductions
- Data Entry
- Mail handling
- Inventory supplies
- Word Processing
- Verbal Communication
- Office Administration
Personal Statement
- Clear Communication
- Friendly and Bubbly
- Organized
- Motivated and Encouraging
- Sense of Humor
- Active listening skills
Interests
- Basketball, Volleyball, Badminton
- Music
- Dancing
- Spending time with family
Personal Statement
- I believe that my greatest personal quality is sustaining a high standard in everything that I do. I am an individual who can relate well with others and build positive relationships with colleagues and clients in providing excellent communication skills. i enjoy meeting people from all walks of life and believe that the challenges they give are my strengths.
- I have had a long life of work experiences as I believe in my capacity to accomplish any task that is given to me. I can guarantee a positive, encouraging results.
- I am a person tht takes pride in appearance and I bleieve providing excellent presentations. My resume demonstrates my abilities and my capabilities.
Languages
English
Native language
Samoan
Intermediate (B1)
B1
Timeline
Administration Assistant
Baylife Painting
05.2022 - Current
Disability Support Worker
Cerebral Palsy Alliance
08.2017 - 12.2021
Mental Health Support Worker
Milperra House Group
07.2013 - 06.2017
Level 5 Healthcare - Health Care
Health Care Services
Diploma Social Work Level 6 - Social Work
Target Education
National Certificate Social Services Level 4 - Social Work
Target Education
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