Evan Jiang
Concord
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Kitchen Hand/Front of House
Cali Press
2024.04 - Current
- Cleaned and sanitized kitchen areas to ensure compliance with hygiene standards.
- Washed dishes and utensils, supporting kitchen operations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Prepared ingredients as directed, aiding in efficient meal preparation.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
Apprentice
J And R Pressure Welding
2022.03 - Current
- Worked under guidance of experienced professionals to learn trade best practices and techniques
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment
- Learned wide range of simple and complex techniques from on-the-job training
- Prioritized and accomplished multiple tasks within established timeframes
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team
- Prepared worksite by setting up required tools and supplies
- Developed keen eye for detail and commitment to producing quality craftsmanship
Kitchen Hand
Kurepu Crepes
2024.03 - 2024.04
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats
- Streamlined kitchen operations by efficiently handling multiple responsibilities simultaneously under pressure
- Contributed to a positive team atmosphere through effective communication with colleagues and supervisors
Boba Barista
Gongcha
2024.01 - 2024.03
- Enhanced customer satisfaction by crafting high-quality boba beverages with precision and consistency
- Streamlined drink preparation processes for increased efficiency and reduced wait times
- Mastered various brewing techniques to ensure optimal tea flavor in every beverage served
- Maintained a clean and organized workspace, adhering to strict health and safety standards
- Collaborated with team members to optimize workflow during peak hours for improved customer service
Volunteer
Vinnies
2021.04 - 2021.08
- Maintained clean, neat, and operational facilities to serve program needs
- Represented organization positively and professionally while providing community with much-needed services
- Used strong interpersonal communication skills to convey information to others
Education
Information Systems
UTS
Sydney2027-02
High School Diploma -
Sydney Technical Highschool
Bexley, NSW10.2023
Skills
- Regulatory Compliance
- Team collaboration
- Attention to detail
- Fast-paced environment
- Safety Awareness
- Customer Service
- Heavy Lifting
- Self-motivation
- Problem-solving abilities
Certification
RSA
Timeline
Kitchen Hand/Front of House
Cali Press
2024.04 - Current
Kitchen Hand
Kurepu Crepes
2024.03 - 2024.04
Boba Barista
Gongcha
2024.01 - 2024.03
Apprentice
J And R Pressure Welding
2022.03 - Current
Volunteer
Vinnies
2021.04 - 2021.08
Information Systems
UTS
High School Diploma -
Sydney Technical Highschool