Evan Kotsiopoulos
Merrylands West,NSW
Summary
Membership professional skilled in managing membership operations and enhancing member satisfaction. Proven success in building strong relationships and optimizing membership processes. Highly collaborative, adaptable to changing needs, and results-driven with focus on team goals.
Overview
8
8
years of professional experience
Work History
Membership Manager
Anytime Fitness
06.2024 - Current
- First point of contact
- Sales targets and KPI's
- Customer sales and member retention
- Handling all member enquiries
Duty Manager
Dan Murphys
10.2021 - 05.2024
- Delegating and Organising Entire Crews for Full Shifts
- Customer Assistance
- Customer Sales
Floor Worker
Seton Lunch Bar
09.2018 - 11.2021
- Customer Sales
- Inbound and Outbound Phone Calls
- Stock Count
Wandercrew
Western Sydney Wanderers
09.2016 - 03.2018
- Crew Leader
- Organising Half-Time Activities
- Managing Large Groups
Education
Cert III and IV - Fitness
Australian Institute of Fitness
03.2024
Higher School Certificate -
St.Paul's Catholic College
11.2019
Skills
- Customer Sales
- Customer Assistance and Reception
- Delegating Tasks
- Organising a Crew of Team Members
- Certified Fitness Trainer
- Handling Inbound and Outbound Calls
- Microsoft Excel
- Sales strategy development
References
- Nischay Rana, Manager - Dan Murphys, 0403-548-320
- Liam Abdy, Personal Reference, 0450-628-657
Timeline
Membership Manager
Anytime Fitness
06.2024 - Current
Duty Manager
Dan Murphys
10.2021 - 05.2024
Floor Worker
Seton Lunch Bar
09.2018 - 11.2021
Wandercrew
Western Sydney Wanderers
09.2016 - 03.2018
Higher School Certificate -
St.Paul's Catholic College
Cert III and IV - Fitness
Australian Institute of Fitness
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