Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Delivered packages to customer doorsteps and business offices.
Completed rush deliveries on tight timetables to satisfy customer needs.
Completed on-time deliveries by choosing best and most efficient routes.
Delivery of items ranging from food, to electronics and picked shopping orders for customers.
Warehouse Storeman
C.R. Kennedy & Company Pty. Ltd
08.2015 - 03.2020
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Used hand-held devices ( PRONTO ) and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Improved efficiency by a large percentage with quick and accurate shipping and loading of boxes.
Barista
Red Rock Airport Services
10.2012 - 07.2015
Provided outstanding customer service, while building rapport with returning customers, which boosted sales immensely.
Restocked display cases with attractive arrangements to promote specialty food items like croissants and focaccias.
Undertook extensive training to perfect Barista Skills. Took Pride in creating excellent tasting coffee for everyone to enjoy, and received high reviews.
Elevated customer loyalty by using strong EMPATHY and CONFLICT RESOLUTION abilities to resolve customer problems.
Maintained store professionalism by cleaning and sanitizing work areas.
Took the initiative to learn how to bartend and mix drinks to provide to customers.
Cash register operating (POS systems)
Recommended products based on solid understanding of individual customer needs and preferences.
Maintained supply levels in counter and customer areas to meet typical demands.
Sales Assistant
Bunnings Warehouse
11.2007 - 07.2010
Completed a Painter and Tinter course, which helped me with Mixing and Tinting paint products for customers.
Delivered high level of assistance by locating products and checking store system for merchandise at other sites. Achieved high level customer service awards and stars.
Ordering and allocating stock in various departments (stocktaking).
Providing customer service and assistance in several trade areas (electrical, Interior & exterior decorator, Flooring, Tools and Hardware). Multitasker, and knowledgeable in multiple areas of expertise.
Cutting and measuring carpet and tiles for customers.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Provided pricing information to customers regarding specific products.
Referred customers to various services by evaluating needs and providing recommendations.
Assisted customers with prompt and polite support in-person and via telephone.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.