Evan Sommerfeld
Footscray
Summary
Highly motivated and dedicated individual with 2 years experience in the Property Management sector. Eager to explore new career opportunities and identify new avenues to grow my knowledge and expertise. Strong work ethic and meticulous attention to detail in every task. Exceptional communication and interpersonal skills for effective connection with others. Maintains composure and displays courtesy even in high-pressure situations. Asset in any professional setting.
Overview
13
13
years of professional experience
Work History
Property Manager
Melbourne Inner City Management
10.2023 - Current
- Managed a portfolio of 180+ properties across multiple inner city and inner suburb locations.
- Fostered positive tenant relationships by addressing concerns and facilitating open lines of communication.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Presented multiple cases at tribunal hearings, for myself and on behalf of colleagues.
- Oversaw training of new staff to assist in their integration to the company, as well as providing on-going training for existing staff on topics such as VCAT, Leasing, and overall communication strategies for clients.
- Assisted management for strategising for optimum performance within the office.
- Meeting monthly KPI targets for rent reviews and routine inspections.
Property Consultant
Melbourne Inner City Management
03.2023 - 10.2023
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
- Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
- Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
- Participated in property inspections to prepare for move-ins and move-outs.
Guest Service Agent
Mantra Group
04.2022 - 09.2022
- Greeted guests and provided them with information and superior service
- Handled resort inquires both in person and over the phone, including reservations, pricing packages, local information
- Created and managed reservations using SIHOT-PMS
- Liaised with events management team to ensure large group and conference guests' requests were fulfilled, e.g Splendour in the Grass, AFL Partners Event, Ausbrokers Conference
- Coordinated the training of 7 new employees within 2 months to set them up for success within the hotel industry
- Stepped up to management/supervisory shifts when required
- Small amount of experience in overnight managing/auditing
Shop Assistant/Supervisor
Tweed City News
11.2011 - 03.2022
- Conducting the opening and closing procedures at multiple stores, financial reconciliation
- Coordinating deliveries of store stock, such as lotteries products, magazines and stationery
- General merchandising of stores for multiple product departments
- Organising and handling of banking deposits and change orders of varying amounts
- Overseeing and engaging in the training of new employees, including the operation of NSW Lotteries terminals and store tills, as well as opening and closing procedures
- Communicating with the Regional Territory Manager for NSW Lotteries to develop strategies to further enhance sales and performance, contributing to a top-15 state-wide ranking
Education
Certificate IV in Property Services -
Real Estate Academy of Australia
Melbourne, VIC09-2023
Real Estate Registration -
Real Estate Institute of Queensland
Tweed Heads, NSW09.2020
Higher School Certificate -
Emmanuel Anglican College
Ballina, NSW11.2013
Skills
- Leadership
- Customer Service
- Property Management
- Time Management
- Collaboration & Teamwork
- Tenant and eviction laws
- Exceptional oral and written communication skills
- Dispute management
Timeline
Property Manager
Melbourne Inner City Management
10.2023 - Current
Property Consultant
Melbourne Inner City Management
03.2023 - 10.2023
Guest Service Agent
Mantra Group
04.2022 - 09.2022
Shop Assistant/Supervisor
Tweed City News
11.2011 - 03.2022
Certificate IV in Property Services -
Real Estate Academy of Australia
Real Estate Registration -
Real Estate Institute of Queensland
Higher School Certificate -
Emmanuel Anglican College
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