Evan Walters
Springfield Lakes,QLD
Summary
Highly proactive manager with 3 years of experience in team leadership in the fast food industry. Background includes sales, management and customer service in fast-paced settings.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Agent
TSA Group
05.2024 - Current
- Assisted call-in customers with questions and orders.
- Set and achieved company defined sales goals.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries and concerns.
- Contributed to team objectives in fast-paced environment.
Meter Reader
Service Stream
02.2024 - 05.2024
- Managed time efficiently in order to complete all tasks within deadlines.
- Self-motivated, with a strong sense of personal responsibility.
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
Manager
Hungry Jack's
03.2017 - 02.2024
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Year 12 Certificate -
Faith Lutheran College
Plainland01-2020
Skills
- Active listening
- Complaint handling
- Recruitment and hiring
- Time management
- Adaptability and flexibility
Certification
Certificate III Business
Certificate II Construction
Certificate II Logistics
Timeline
Sales Agent
TSA Group
05.2024 - Current
Meter Reader
Service Stream
02.2024 - 05.2024
Manager
Hungry Jack's
03.2017 - 02.2024
Year 12 Certificate -
Faith Lutheran College
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