Evana Joshy
Summary
Energetic and dedicated individual with strong sense of responsibility and passion for making positive impact. Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Positive, upbeat, and reliable with knack for customer service and communication. Focused on creating welcoming environment and delivering exceptional service to customers.
Overview
4
4
years of professional experience
Work History
Volunteer
Saint Vincent De Paul
06.2025 - Current
- Assisted customers in locating products and providing information on promotions.
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to maintain store cleanliness and organization.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Supported inventory management by restocking shelves and conducting counts.
- Assisted in maintaining store cleanliness, promoting a welcoming atmosphere for customers.
Volunteer
St John Ambulance
02.2022 - 01.2025
- Assisted in organizing community events, enhancing participant engagement and collaboration.
- Assisted with patient assessments and documentation to ensure accurate health records.
- Facilitated community outreach programs to promote health awareness and increase access to services.
- Skilled at working independently and collaboratively in a team environment.
- Assisted in promoting new youth members through various ideas
Front of house
Pizza 360
10.2023 - 10.2024
- Provided excellent customer service, resolving inquiries and concerns promptly
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed high-volume calls while maintaining professionalism and efficiency.
- Collaborated with team members to streamline support processes and reduce response times.
- Self-motivated, with a strong sense of personal responsibility
- Worked effectively in fast-paced environments.
- Ability to deal with stress and solve any problems that arise
- Managed time efficiently in order to complete all tasks within deadlines.
Tutor
Kumon
03.2023 - 09.2023
- Assisted students in developing effective study habits and time management skills for academic success.
- Facilitated individualized learning plans to enhance student understanding and performance in mathematics.
- Focused on being punctual, hardworking, and reliable.
- Worked well with other employees to ensure smooth processes
- Ability to be patient with children who require more help
- Excellent communication skills
- Focused on creating a positive environment that student could feel comfortable in
Education
High School Diploma -
Pascoe Vale Girls College
Melbourne, Vic10-2025
No Degree -
Good Samaritan Primary School
Melbourne, Vic01.2019
Skills
- Positive attitude
- Organized and efficient
- Strong communication skills
- Problem-solving
- Teamwork and collaboration
- Respectful
- Goal-focused
- Flexible problem solver
- Effective communicator
- Excellent work ethic
- Attention to detail
- Customer service
Accomplishments
- Achieved a St John Ambulance certificate by completing basic emergency life support course with accuracy and efficiency.
- Achieved a Maths competition award through effectively working with a team to solve problems.
- Achieved a dance award for partaking in a concert.
Timeline
Volunteer
Saint Vincent De Paul
06.2025 - Current
Front of house
Pizza 360
10.2023 - 10.2024
Tutor
Kumon
03.2023 - 09.2023
Volunteer
St John Ambulance
02.2022 - 01.2025
High School Diploma -
Pascoe Vale Girls College
No Degree -
Good Samaritan Primary School