EVANAH WALSH
Windale,Australia
Summary
Motivated worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
13
13
years of professional experience
Work History
Retail Worker
IGA Plus Liquor
East Maitland
11.2022 - Current
Front of House Team Member
The Regal Inn
Tenambit, NSW, Australia
04.2021 - 02.2022
- Established welcoming atmosphere by greeting each guest warmly
- Assisted and served diners with delivering food
- Scheduled numerous reservations, managed functions and managed seating arrangements
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction
- Performed cash handling activities
- Trained new staff in front-of-house procedures, customer relations and cleaning
Barista
Proud Rooster
Maitland, NSW, Australia
11.2020 - 04.2021
- Cleaned counters, machines, utensils and seating areas daily
- Brewed and served coffee, tea and other non-alcoholic drinks
- Handled OLTP systems, payment processing, EFTPOS, cash change and issuing of receipt
- Prepared and stocked Cakes, Muffins and fruit to compliment beverage choices
- Handled opening and closing duties
- Controlled line and crowd with quick, efficient service
All Rounder
Fifi's Takeaway
Maitland, NSW, Australia
09.2020 - 11.2020
- Restocked kitchen supplies, rotated food and stamped time and date on food in coolers
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols
- Handled cash register and EFTPOS operations
- Made coffee and other cold beverages
- Transacted food and drink orders at POS in person and by phone
- Followed all the general and daily cleaning to comply with company orders
- Prepared and handled different meats, seafood, poultry and vegetables in ovens, grills and fryers
Independent Cleaner
Private Business
Newcastle, NSW, Australia
07.2012 - 01.2020
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping
- Disinfected and mopped bathrooms to keep facilities sanitary and clean
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Disposing of rubbish correctly
Education
Coffee Foundations
CREMA COFFEE
Broadmeadow, NSW12.2020
Responsible Service of Alcohol (RSA) -
Joblink Plus Training
12.2020
Responsible Conduct of Gaming (RSG) -
Joblink Plus Training
12.2020
Year 10 Certificate -
Camden Haven High School
Laurieton, NSW01.2011
Skills
- Ability to work individually
- Ability to work within a team
- Excellent communication skills
- Willingness to learn
- Customer focused
- Hospitality
- Professionalism
- Calm under pressure
- Professional under pressure
- Customer assistance
- Reliability and punctuality
- Store maintenance
Affiliations
IGA Plus Liquor- Annie Tranter (Manager)
0422 970 188
IGA Plus Liquor- Mark Power (Store Manager) 0403 233 576
Peter Payton 0402 173 828
Aiden O’Connell (The Regal Inn co-worker)
0411 988 091
Timeline
Retail Worker
IGA Plus Liquor
11.2022 - Current
Front of House Team Member
The Regal Inn
04.2021 - 02.2022
Barista
Proud Rooster
11.2020 - 04.2021
All Rounder
Fifi's Takeaway
09.2020 - 11.2020
Independent Cleaner
Private Business
07.2012 - 01.2020
Responsible Service of Alcohol (RSA) -
Joblink Plus Training
Responsible Conduct of Gaming (RSG) -
Joblink Plus Training
Year 10 Certificate -
Camden Haven High School
Coffee Foundations
CREMA COFFEE