Summary
Overview
Work History
Education
Skills
Licenses And Clearances
References
Timeline
Generic

Evangelina Lowndes

Ipswich,QLD

Summary

Experienced professional with robust communication and organizational skills, dedicated to driving positive change in mental health and community sectors. Proven track record in securing increased resources, emphasizing effective communication, collaborative teamwork, and organizational precision. Ready to contribute to impactful organizations, excelling under pressure while maintaining professionalism and delivering quality work.

Overview

3
3
years of professional experience

Work History

Helpline Operator

St Vincent De Paul Society
05.2023 - Current
  • As a Helpline Operator at St
  • Vincent de Paul, I honed versatile skills supporting individuals in emergencies, especially those with disabilities and mental health challenges
  • Coordinating with stakeholders, I excelled in pressure situations, navigating complex cases with strategic thinking
  • This experience sharpened my adaptability and rapid problem-solving for efficient assistance.

Aspen Early Childhood education - Relief Educator

01.2021 - 01.2022
  • In my role centered on child care, I developed crucial skills
  • Sharpening my time management, I prioritized tasks for children's safety and development
  • Emphasizing work health and safety practices, I took a proactive approach to risk management
  • Deepening my understanding of developmental milestones, I crafted engaging activities to foster holistic growth in a secure environment.

McDonalds Oxley - Crew member

01.2021 - 01.2022
  • As a McDonald's crew member, I excelled in fast-paced customer service at the front counter, drive-thru, and in food prep
  • I prioritized prompt and accurate service, upheld strict cleanliness and safety standards, and collaborated for smooth operations, consistently meeting McDonald's high service standards.

Education

Forest Lake State High School

Diploma - Mental Health

TAFE QLD
02.2024

Certificate II - Community Services

TAFE Queensland
Springfield, QLD
08.2021

Skills

  • Attention to Detail
  • Strong Communication
  • Cultural Safety and Advocacy
  • Collaborative Teamwork
  • Documentation and Record Keeping
  • Extremely Organized
  • Strategic Thinking
  • Budget Management
  • Poised Under Pressure
  • Solid Written & Verbal Communicator
  • Private and Reliable Transport

Licenses And Clearances

  • Queensland Provisional license
  • Volunteer NDIS Clearance card
  • Volunteer Working with Children

References

  • Katrina Patindol, St Vincent De Paul Society contact center manager, 0437 008 149
  • Tasmyn Fayne, McDonald’s Manager, 0435 893 137
  • Donna Hita, Diploma Mental Health Teacher, donna.hita@tafeqld.edu.au, 07 3244 5103

Timeline

Helpline Operator

St Vincent De Paul Society
05.2023 - Current

Aspen Early Childhood education - Relief Educator

01.2021 - 01.2022

McDonalds Oxley - Crew member

01.2021 - 01.2022

Forest Lake State High School

Diploma - Mental Health

TAFE QLD

Certificate II - Community Services

TAFE Queensland

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Evangelina Lowndes