EVE FENOGLIO
Melbourne,VIC
Summary
I am a 23 year old British girl and wish to secure a job as an Sports Event Coordinator, having experience in this field.
As a hardworking and motivated individual, I believe that my experience and skills from my previous job roles and being a part of sport my whole life can easily be transferred to a new working environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
Fitness Nation
01.2024 - Current
- Experience using different systems such as Clubware, Debit Success and Microsoft, which are skills that I could use within your business.
- Responsible for opening and closing the gym, which includes; Banking, Cleaning, Locking up and Stock checks.
- Responding to customer requests and enquiries and assisting accordingly.
- Handling calls and emails on a day-to-day basis with professional phone etiquette.
- Supporting customers with their memberships and bookings.
Sports Tour Coordinator
inspiresport
09.2022 - 11.2023
- Communicated with teachers and suppliers over the phone, teams and email on a day- to-day basis, which has improved my communication and customer service skills.
- Faced challenges that were out of my control, and resolved any issues that arose during the course of a tour in an efficient manner.
- Provided post tour feedback to the sales team, which helped bring in future business.
- Answered questions and inquires from customers in a prompt manner.
- Used Microsoft and a variety of systems to help with operational tasks and travel itineraries.
Sales and Event Executive
ILOVETOUR
08.2021 - 08.2022
- Organized and sold a large-scale sporting event to over 8000 students ina close-bonded team.
- Provided excellent customer service to students, and contacted by phone, email and face-to face to maintain customer relationships.
- Undertook multiple roles, including marketing and operations, to ensure the tours ran smoothly.
- Used Microsoft and software's including Pacman, which has improved my computer skills.
- Worked in the resorts, and helped create a fun and unforgettable holiday for customers.
Administrator Assistant
Fayrefield Foods
01.2019 - 12.2019
- Provided administrative support to different teams, including answering phone calls, organizing files and scanning/printing documents.
- Developed administrative processes to achieve company targets, and improve office efficiency.
- Regularly used office equipment such as printers and copiers.
- Entered data into spreadsheets using Microsoft Excel.
Education
Bachelor of Science - Sports Business Management
Leeds Beckett University
Leeds05-2021
Skills
- Reliable and Punctual
- Hard-working and Motivated
- Productive in working independently and as part of a team
- Energetic and Outgoing
- Excellent Written and Verbal Communication
- Organised and efficiently meet deadlines
Affiliations
- I have always played sport, both as part of a team and individually - Netball and Athletics are where my passion lies.
- As a traveller, I enjoy visiting new places and learning about new cultures and find it important for self growth.
Certification
- MHFA
- Police Check (Australian)
- Drivers License
References
- Jonathan Hope - Jonathan.hope@inspiresport.com (Operations Manager at Inspiresport)
- Matthew Wildridge - Matt@ilovetour.co.uk (Sales Manager at ILOVETOUR)
Timeline
Receptionist
Fitness Nation
01.2024 - Current
Sports Tour Coordinator
inspiresport
09.2022 - 11.2023
Sales and Event Executive
ILOVETOUR
08.2021 - 08.2022
Administrator Assistant
Fayrefield Foods
01.2019 - 12.2019
Bachelor of Science - Sports Business Management
Leeds Beckett University
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