Summary
Overview
Work History
Education
Skills
Hobbies and Interests
References
Timeline
Generic

Eve Harper

Prahran,VIC

Summary

Detail-oriented and adaptable professional with a background in administrative support, receptionist duties, and customer service. Recently relocated to Melbourne from the UK on a Working Holiday visa, bringing a strong work ethic and a commitment to delivering exceptional service.

With a proven track record of providing excellent customer service in prestigious, fast-paced environments, I am excited to apply my skills in a new setting where I can work hard, learn new skills and meet people.

Overview

11
11
years of professional experience

Work History

Marketing & Administration Assistant/Receptionist

Custom Vision Clinic
02.2023 - 04.2024
  • Developed and executed marketing strategies
  • Managed social media, creating engaging content to boost online presence
  • Meet & greet patients
  • Set up clinic rooms
  • Provided administrative support, arranging appointments, handling calls, and emails for efficient communication
  • Diary management
  • Managed general office tasks, including filing and data entry
  • Collaborated with clinic staff for smooth daily operations
  • Participated in brainstorming for creative marketing ideas
  • Contributed to a positive environment for patients.
  • Stock management
  • Employee onboarding
  • Safeguarded private information adhering to confidentiality polices.
  • Updated spreadsheets and databases
  • Implemented new organisational systems

Childcare Assisant/Nanny

Gracie Family
09.2022 - 01.2023
  • Monitor & supervise children to ensure their safety
  • Effectively managed childcare & household duties
  • Assistance with everyday activities & school work
  • Support to family
  • Timely, responsible & patience.
  • Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
  • Supervised free play and other activities to keep children safe.

Cafe Supervisor

Pomfret's of Wetherby
01.2022 - 09.2022

My primary role as Cafe Supervisor was to ensure smooth and effective daily operations of Pomfrets duties included but were not limited to:

  • Supervising & training staff
  • Acting as a coordinator with the kitchen
  • Maintaining a high standard of customer care at all times
  • Ensured daily & weekly tasks were completed
  • Cash handling, float management & daily till reconciliation
  • Stock management
  • Prepare of high-quality food & beverages
  • Maintained relationships with long-standing customers
  • Resolved & investigated any complaints
  • Maintained a clean & safe work environment

Waitress/Barista

Pomfret's of Wetherby
02.2013 - 01.2022

Worked both independently and as a team member looking after front of house of a highly respected and popular cafe.

  • Managing customer food & drink orders ensuring they receive excellent customer service
  • Preparing & serving drinks
  • Handling money & fully conversant with credit/debit transactions
  • Key holder responsibilities, including opening and closing the cafe, ensuring readiness and security
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.

Education

BA Hons Open (Business Management & Marketing) -

The Open University
06.2022

A Levels: Business Studies, English Literature, Spanish -

ST AIDAN'S C OF E HIGH SCHOOL & ST JOHN FISHER'S ASSOCIATED SIXTH FORM
07.2016

10 GCSEs, grade A-C, including Maths and English -

Harrogate
07.2014

Skills

  • Critical thinking & problem solving
  • Leadership & teamwork
  • Adaptability
  • Ability to work under pressure
  • Excellent communication & interpersonal skills
  • Attention to detail & observant
  • Customer-facing experience
  • Organisational skills
  • Diary management
  • Proficient in social media platforms
  • Computer Proficiency including Microsoft Office
  • Administrative Support

Hobbies and Interests

  • Foreign travel & experiencing different cultures
  • Gym & fitness
  • Fashion
  • Music
  • Cooking

References

References available upon request

Timeline

Marketing & Administration Assistant/Receptionist

Custom Vision Clinic
02.2023 - 04.2024

Childcare Assisant/Nanny

Gracie Family
09.2022 - 01.2023

Cafe Supervisor

Pomfret's of Wetherby
01.2022 - 09.2022

Waitress/Barista

Pomfret's of Wetherby
02.2013 - 01.2022

BA Hons Open (Business Management & Marketing) -

The Open University

A Levels: Business Studies, English Literature, Spanish -

ST AIDAN'S C OF E HIGH SCHOOL & ST JOHN FISHER'S ASSOCIATED SIXTH FORM

10 GCSEs, grade A-C, including Maths and English -

Harrogate
Eve Harper