An energetic retail sales associate with excellent customer service, leadership and teamwork skills. Proficient at merchandising and display, product knowledge, processing cash and card transactions and boosting sales. Confident with strong attention to detail and the ability to engage with diverse customers.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Grape Picking /Vineyard Worker
Jo Petrucci
02.2024 - 05.2024
Kept vineyard facilities and equipment in good working order for ongoing operations.
Collaborated with fellow workers in daily tasks, fostering a positive work environment on the vineyard.
Took part in routine equipment maintenance and repair tasks, ensuring all machinery was kept in optimal working condition.
Enhanced vineyard productivity by diligently pruning, training, and thinning grapevines.
Cut grape vines down to single or TWO canes to promote growth of new shoots.
Plant Nursery Worker
Hillside Herbs
01.1989 - 02.2024
Demonstrated adaptability while working across diverse roles, including propagation, maintenance, retail support, and customer service functions as needed within the nursery setting.
Maximized plant growth and vitality by carefully pruning, trimming, and shaping various species as needed.
Facilitated efficient restocking processes by diligently unloading deliveries of new plants and supplies upon arrival.
Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.
Ensured the healthiest possible plants were available for sale by routinely inspecting specimens for quality control purposes.
Optimized soil conditions for various plant species by custom-mixing nutrient-rich substrates as required.
Organized plant fairs at nursery to display exotic plant species and answered questions from onlookers regarding scientific names, climate and water requirements of plants.
Bar Attendant
Village Green Hotel
06.2023 - 11.2023
Managed cash register transactions accurately, ensuring proper handling of payments and tips.
Successfully collaborated with other staff members to provide seamless service during high-volume periods.
Checked ID cards and verified bar guests were of legal age.
Operated and closed down bar station according to sanitation regulations and safety standards.
Adhered to alcohol policies and procedures and complied with local and state laws.
Maintained knowledge of menu items, liquor brands, beers and non-alcoholic selections to enhance customer experience and expedite service.
Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
Adhered to safety and sanitation regulations, maintaining a healthy environment for both staff and customers.
Kitchen Staff Member
Crown Hotel
05.2023 - 10.2023
Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
Enhanced customer satisfaction with timely meal preparation and consistent quality.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Learned other teammates' work tasks to train as backup.
Mental Health and Disability Community Mentor
Persons Allied Health Care
01.2022 - 02.2023
Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual needs.
Implemented evidence-based practices to improve overall mental health outcomes for clients under my care.
Maintained detailed documentation of client progress towards goals, enabling accurate evaluations of program effectiveness.
Organized recreational outings that fostered social interaction, teamwork, and enjoyment among participants while promoting integration into the community.
Increased self-sufficiency among clients by teaching essential life skills such as budgeting, meal planning, and time management.
Established trust and rapport with clients, allowing for more effective communication and goalsetting.
Age Care Support Worker
Christies Beach Residential Care
03.2003 - 01.2010
Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
Enhanced patient comfort by providing personalized care and support tailored to individual needs.
Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
Maintained strict adherence to patient confidentiality guidelines, ensuring the protection of sensitive personal information.
Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
Facilitated social activities for clients, encouraging engagement within the community and enhancing overall quality of life.
Built strong relationships with clients to deliver emotional support and companionship.
Principal Financial Compliance Accountant at Department of Human Services, FinancePrincipal Financial Compliance Accountant at Department of Human Services, Finance