Evelina Jutbauge
Eumundi,QLD
Summary
Dynamic professional with a proven track record of enhancing operational efficiency and customer satisfaction at Soul Sanctuary. Skilled in computer applications and team collaboration, adept at streamlining processes to reduce costs and improve service delivery. Leveraged strong interpersonal skills at Noosa District P&C Association to foster a positive work environment, achieving significant improvements in staff performance and customer engagement.
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Tuckshop Assistant
Noosa District P&C Association
02.2023 - Current
- Responsible for daily running of Pomona campus including all ordering and planning for the whole campus.
- Organized resources, records and personnel to accomplish aggressive targets.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Developed and implemented strategies to streamline office operations.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Bartender/Restaurant Waiter
Gin-Ja
03.2021 - 09.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Owner/Operator
Soul Sanctuary
09.2010 - 02.2023
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
Owner/Operator - Mechanical Workshop
Self Employed
01.2020 - 11.2022
- Managed day-to-day business operations.
- Basic XERO work and workshop software.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Education
High School Diploma -
Sunshine Beach State High School
Sunshine Beach, QLD11.2006
Skills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Workload Management
- Data Entry
- Administrative tasks
- Product and service knowledge
Certification
Certificate III and IV in photography.
Level 1 and 2 in Reiki.
Current Blue Card (working with children card)
Languages
Swedish
Native or Bilingual
Timeline
Tuckshop Assistant
Noosa District P&C Association
02.2023 - Current
Bartender/Restaurant Waiter
Gin-Ja
03.2021 - 09.2023
Owner/Operator - Mechanical Workshop
Self Employed
01.2020 - 11.2022
Owner/Operator
Soul Sanctuary
09.2010 - 02.2023
High School Diploma -
Sunshine Beach State High School
Certificate III and IV in photography.
Level 1 and 2 in Reiki.
Current Blue Card (working with children card)
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