Evellyn Raissa De Oliveira Fernandes
Sydney,NSW
Overview
8
8
years of professional experience
Work History
Community Service Officer
Council Of Social Development Of Nova Serrana
09.2020 - 10.2022
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Participated in community events to promote services and engage with public.
- Partnered with local organizations to expand access to social and community services.
- Assessed community needs and identified resources for social and community service programs.
- Developed and implemented training programs for staff.
- Collaborated with community members to develop and implement service initiatives.
- Established and maintained relationships with key stakeholders.
- Implemented strategies to increase public awareness of social and community service programs.
- Managed volunteer programs focused on providing community services to underserved populations.
- Conducted community workshops to promote different programs and educate public on available services.
Office Administrative Assistant
Probonoss
02.2017 - 04.2019
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Authored business documents to organize and emphasize information quickly and effectively.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Internship Student
Transit Department Examining Clinic
08.2014 - 12.2016
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Sorted, organized, and maintained files.
- Sorted and organized files, spreadsheets, and reports.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
Education
Bachelor of Psychology - Mental Health Counseling
University of State of Minas Gerais - UEMG
Minas Gerais - Brazil01.2017
Skills
- Project Schedule Coordination
- Inquiry Requests
- Executive Management Support
- Reminder Calls
- Research and Analytical Skills
- Operational Requirements
- Reception Management
- Office Supply Management
- Customer Satisfaction
- Inventory Supplies
- Human Resources
- Departmental Support
- Information Updates
- Customer Relations and Communications
- Customer Inquiries
- Event and Meeting Planning
- Copying and Scanning
Timeline
Community Service Officer
Council Of Social Development Of Nova Serrana
09.2020 - 10.2022
Office Administrative Assistant
Probonoss
02.2017 - 04.2019
Internship Student
Transit Department Examining Clinic
08.2014 - 12.2016
Bachelor of Psychology - Mental Health Counseling
University of State of Minas Gerais - UEMG