Summary
Overview
Work History
Education
Skills
Timeline
Generic

EVELYN GRANDE

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

8
8
years of professional experience

Work History

Real Estate Receptionist

Strzelecki Realty
10.2022 - Current
  • Uploading Sale and Rental properties onto the internet
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Answered central telephone system and directed calls accordingly.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Maintained confidentiality of information regarding clients and company.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Organized, maintained and updated information in computer databases.
  • Prepare sale folders for inspections
  • Update window cards, filing and archiving sale and rental folders
  • Assist the sale and rental team with any administrative duties.

Medical Receptionist

Churchill Family Practice
02.2022 - 09.2022
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.

House Cleaner

Genesis Disability Daily Support Service
10.2021 - 10.2021
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Medical Receptionist

Advantage Health Point Medical
11.2016 - 10.2021
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Supported office staff and operational requirements with administrative tasks.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.
  • Invoiced patients accurately in line with charging guidelines.
  • Performed various administrative tasks by filing, copying and faxing documents.

Personal Care Worker

Bupa
01.2016 - 11.2016
  • Reported concerns to nurse supervisor to promote optimal care
  • Laundered clothing and bedding to prevent infection
  • Recorded patient temperature, pulse and blood pressure to monitor health and well-being
  • Monitored vital signs and medication use, documenting variances and concerning responses
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted patients with self-administered medications.
  • Used company software and databases to maintain records of services performed and patient conditions.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.

Personal Care Worker

Estia Health
09.2015 - 12.2015
  • Made beds, swept floors and sanitized surfaces to support activities of daily living
  • Maintained daily living standards by assisting clients with personal hygiene needs
  • Assisted patients with daily personal hygiene
  • Provided ongoing compassionate patient care for each client
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.

Education

Certificate IV Agent Representative -

Real Estate Academy Australia
2023

Certificate III - Aged Care & Home Community

Gippsland Employment Skills
Moe
2014

Certificate II Business (Office Administration) -

Chisholm Tafe
1999

Skills

  • Telephone etiquette
  • Active listening
  • Friendly and Positive Attitude
  • Front Desk Operations
  • Check-in Management
  • Organizational skills
  • Customer and Client Relations
  • Diary and Record Management
  • Filing Documents
  • Time Management
  • Verbal and Written Communication
  • Microsoft Office Skills

Timeline

Real Estate Receptionist

Strzelecki Realty
10.2022 - Current

Medical Receptionist

Churchill Family Practice
02.2022 - 09.2022

House Cleaner

Genesis Disability Daily Support Service
10.2021 - 10.2021

Medical Receptionist

Advantage Health Point Medical
11.2016 - 10.2021

Personal Care Worker

Bupa
01.2016 - 11.2016

Personal Care Worker

Estia Health
09.2015 - 12.2015

Certificate IV Agent Representative -

Real Estate Academy Australia

Certificate III - Aged Care & Home Community

Gippsland Employment Skills

Certificate II Business (Office Administration) -

Chisholm Tafe

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EVELYN GRANDE